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Sound Town Electronics
Dubai, United Arab Emirates
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xt
Review №1

The Guys are accommodating and hospitable.Just a few messaged in the morning and they took my orders without any hesitation niot even a down payment and informed me as soon as they received the items I requested.Will definitely be back and recommend to my friends.Keep it up guys.

ca
Review №2

Great price (competitive with international online price and Dealer price, 100% Original products)Great service and support from Mr.Niel as sales person,Very humble and great knowledge of product.Excellent delivery time - with in a hour -super fast.I am very much happy with my BOSE L1PRO 16 .As i felt the unique thing of this shop is we can find product which launched recently and with in some days it will be available with them..Excellent service guys, keep it up.

ol
Review №3

I was amazed, they have lots of musical instruments and accessories available. The items have the right description & specifications. The items have lower prices compare to other sellers.I have ordered one of my favorite electric guitar strings and it were delivered on time. The quality is good. I will make my next order with them definitely!

Pu
Review №4

1. Great price (competitive with international online prices)2. Great service - a sales person gave me phone support until i got my item3. Excellent delivery time - same day service when everyone else was talking about two working days.Highly recommended.

Be
Review №5

This is by far the best place in Dubai for all your music equipment needs , i went there and the staff were so professional and they know their way around equipment,i asked for equipment that were out of stock from all music stores in Dubai at the time and they managed to find them for me!They even delivered them to my home ,İ would totally recommend them for any one and will totally be buying other stuff from here.

Ba
Review №6

I am very satisfied with the device purchased with you.I wanted to make other orders, but still hesitating due to customs charges and such. What guarantee do you give me?I am in West Africa, precisely in Ivory Coast.

Ha
Review №7

I recently purchased the Yamaha keyboard from Sound Town Electronics through their online store and it was a very good experience. I wanted the product to be delivered the same day and their customer service was very fast and helpful, answered everything I asked before I put the order to checkout. then the product was delivered within hours and the product was in excellent condition. thank you so much and will definitely recommend them to my friends and will purchase again in the future for musical instruments ☺👍🏻

Ba
Review №8

Very helpful staff, original gear, great price and selection, home delivery.. ordered an L1 Pro and they delivered it on the same day.. highly recommend their services

ra
Review №9

It was good experience. Staffs are supportive. Answering to my Queries, I liked the Zoom l20 product which I purchased. My plan was to see the product. Due to Online inquiries was responsive, which reached me to Sound Town & checked the product functions for a longer time, comparatively Better Price, I purchased. Happy to refer to my colleagues. Hope the same expected, after sales support. More reviews on this particular product will be addressed later. Overall excellent experience.

RM
Review №10

This was my first time purchasing from Sound Town Electronics, and I must compliment the staff that took care of me over the different steps of my journey.Neil was exceptional from the first phone call I gave the store when inquiring about the product, even going as far as conferencing in someone from the technical team to answer all the questions I had about the product.He then scheduled for the product to be brought to the store from the warehouse in order for me to test it out in store. His colleague Abhishek was also there to assist and answer all questions I had during my 30 minute demo of the product.Both Neil and Abhishek played a big part in my reason to purchase the item, and ensured I had a really pleasant and informative experience at the store. Ive already committed my next purchase to them as soon as stocks become available :)

Ju
Review №11

Very satisfied with my Bose S1 Pro. The staffs are very professional and they know what they are selling. Big thumbs up!

Ja
Review №12

Sound Town shopping experience was very satisfying. I came looking for some studio recording gear and selected Behringer brand. Very good customer input was given, even comparison with other equivalent brands were explained. Neil was very professional and I look forward to coming again.

Ge
Review №13

A place I can recommend to purchase electronic stuff. Reliable and quick in delivering. Cash on delivery method lowers the risk of placing the online order.

an
Review №14

Roshan from Sound town music store was really helpful. Excellent customer and after sales service. Purchasing a guitar from Sound town music store was overall a very good experience. Genuine products with full guarantee & assurance. The store carries variety of advance music instruments and equipments. Fast urgent delivery service without any delay. My next purchase will definitely be from Sound town music store again.

go
Review №15

Great service. The team is very helpful and honest about the products they offer. Worth visiting the store.

SK
Review №16

Great service, staff and products there. Quick responses and actions to calls and messages. Recommended.

Gr
Review №17

Myself and my Amazing team had an Awesome rehearsal session in Sound Town musical studio,great environment and a very beautiful room,they also have the best musical instruments, anyone you can think of.Well always love to visit more often.

Ch
Review №18

I went to the shop right at opening only to find out that the mixer I was looking for was not there . Abishesh, the guy who was helping me , suggested that I try the Mackie ProFx6v3 . He patiently showed me how to make it work ( I’m not techy and never owned a mixer ) and I even did some sound check on my phone . When I got home , I completely forgot how to operate it and called the store . Again, Abishesh walked me through the process until it worked !I am very happy with their excellent and friendly service ! These guys are professional and definitely know what they are doing ! I am very happy with my purchase !

je
Review №19

Thanks STE for your fast service.. very satisfied...

Ja
Review №20

Very nice supportive staff and good prices.. keep it up guys

Ha
Review №21

Service was really good and got same day delivery 👍 thank you swapniel for the help

AR
Review №22

Great Service from Swapniel at Sound Town. They delivered Headrush MX5 as promised. My first experience dealing with Sound Town. Helpful staff for all your music instruments related needs.

Jo
Review №23

One of the most affordable places to get your gear. I would reach out to them via Whatsapp if you have any query.

ro
Review №24

Great shop. Friendly, helpful staff. Love my new Pioneer XDJ-RX2 controller. Thanks very much!

Ch
Review №25

I bought the Neuman NDH 20 headphones from them. They guided me through all the set up and everything sounds fantastic. Good customer service online and offline

Ha
Review №26

Customer service is great, staff are friendly and informative, I bought an organ from them, and as a beginner, they answered all my inquiries to help get the right instrument for me, definitely a recommended place and I will do a revisit in future for related electronics supplies.

Tr
Review №27

Just purchase this item, through means of whatsapp communication and the service is very reliable and efficient. Great Customer service.All the way from Seychelles.

Lo
Review №28

I bought a wonderful accoustic guitar. I am rocking. So lovely. Keep it up!

Ol
Review №29

Very good service and good customer support. Amazing store where you can find any audio equipment that you need

sa
Review №30

Great shop , They answered all my questions ,, they have a lot of different options ,, new parts ,, Im so happy with my experience and Im sure its wont be the last visit ,, thanks a a lot for the staff working there

Di
Review №31

Good customer service and good range of selection. Nice and welcoming staff

Wi
Review №32

Excellent service and customer support, always there to help you. thank you soundtown for getting me my arturia and speakers...hope to purchase soon with you..happy customer here. :)

sa
Review №33

I bought an item and it got shipped really fast . I highly suggest this store 😍

Ba
Review №34

I bought Zoom Live Trak and Presonus monitor speaker, the lowest price i could find in UAE. The staff are accomodating. Keep it up!!

Ju
Review №35

Purchased the UAD apollo x8 online as it was listed as In Stock. Then, partly due to a national holiday, it took them 10 days for them to tell me it wasnt and they would have to order it which would take another 2 weeks. I declined and asked for a refund. After another 2 weeks they had still not processed the refund, even after numerous calls and whatsapps requesting them to do so (most calls went unanswered). They even sent me an email, saying they had made the refund but when checking with the bank, this turned out to be false. I called them back and they then had the cheek to try and complete the original order instead of refunding as they now had the item in stock. It was only when I gave them a deadline and informed them that should the refund not be made, I would be forced to take it further with the bank and authorities that they finally refunded my money... 1 month after initial purchase.With better customer service, this shop could be great considering their prices. Hopefully they pick up their game.

Kh
Review №36

Was an absolute please to order from sound town. Very caring and quick in response employees! Had 1 day in Dubai, wrote to the company in the morning, and already received the packages in the hotel in the midday. Great service! Really advise this store! Huge thanks once again to the team!

Cr
Review №37

Satisfied with the device I bought as well as with the staff. Swapnil is very professional and also a friendly person.

Mo
Review №38

Fantastic service and complete collection of audio equipments and accessories. Highly recommend

Ni
Review №39

Amazing Place, they have some of the best brands! Even though a small shop, you will not feel that, as the customer service they provide is one of the best in Dubai market when it comes to Music Instrument shops.The price is very competitive and you can always rely to them for the best quality products at the best market price!All the Best to Soundtown Electronics.

Om
Review №40

Great communication, and items received on time! Great experience dealing with the team.

Ro
Review №41

I was looking for a NI KOMPLETE KONTROL s88 for soo long. I got it thanks to sound town. They delivered it very shortly too. Hats off guys. I really had a good time shopping with you.

DR
Review №42

Excellent service, Location needs to be reviewed. Difficult to get a parking...of course its Deira.

Sa
Review №43

Good service when I purchased focusrite Scarlett 2i2 from Sound Town, Swapnil gave good advice and we are satisfied with the purchase.

Vi
Review №44

One stop shop for all requirements to satisfy the cravings of quality music equipments....

Ja
Review №45

Ive bought several items from SoundTown, and I have to admit that SoundTown has something other music shops in Dubai dont. From the excellent (and friendliest) customer service and response times, to having equipment that has been out-of-stock in every other store or not even sold anywhere else... SoundTown does it all and does it well.Parking Recommendations:- Al Ghurair Center Parking (Free for ~3 hours) and a 5 minute walk.- Parking on the main road / service lanes nearby.All the best to the team.

Mo
Review №46

Got the ATR2100X from them for a really good price and working perfect for my meetings and youtube videos

Ja
Review №47

I had a great experience dealing with Sound Town. Theyre communication was good every step of the way and the whole buying process was seamless. Not to mention their extremely competitive prices. Definitely my go-to audio shop in UAE

MR
Review №48

Got my Ax edge from Sound Town..Shipped from Dubai to Nigeria...Really Amazing

Ru
Review №49

I was put in touch with Sound Town Electronics via Mediacast (my preferred supplier for almost a decade). Sound Town Electronics delivered a new interface within 1.5hrs. Most other companies take 2-5 days!Such an amazing customer experience, incredibly helpful staff and an excellent product!If you need professional audio equipment with fantastic support, I cant recommend them enough!

Ne
Review №50

Satisfied with the purchase, delivery was fast and lots of options to choose.

An
Review №51

The Sound Town team arranged same day delivery in Dubai of an electronics audio product at short notice. Great service and product was as described.

Ch
Review №52

Amazing service!! Im really happy with their patience and genuine interest in helping choose the best digital piano to buy. I absolutely love the one I bought and I felt at ease knowing it was a brand new product straight from the box. The staff is very organized and polite. Thanks a lot!

fa
Review №53

Nice online service, very good product.

An
Review №54

The Sound Town Electronics, Excellent Service and Fastest Delivey ( Studio Monitor M- Audio BX5 D3) . I really appreciate Team Sound Town.

Ro
Review №55

I was really amazed with how fast and professional the way the order has been handled. Email response is also fast as well. Keep it up. 100% LEGIT customer service!

ha
Review №56

This place or studio is really worth it! I ordered a brand new keyboard and received it within 2 days without any delay and I appreciate their wonderful service

An
Review №57

Great service. Will use again.

Ry
Review №58

Sales Staffs are really helpful in helping you choose the right product. Delivery was very fast. Highly Recommended

Na
Review №59

Quality products. Awesome customer service. We spent extra time and they were happy to setup and testing the equipments before purchasing.

bi
Review №60

I am so glad and happy to write here about my order. I got and outstanding customer service that I received on your sound town online shop and I received the best guitar I wanted. I want to thank Mr. Roshan who helped me get this guitar even I cannot travel in this COVID situation to buy on my own. He went the extra mile to give me the details and he looked out the exact piece of satisfying Acoustic guitar. I really appreciate his excellent service and thank him. God bless.Best Regards,Binoy

Su
Review №61

I purchased one Yamaha keyboard online . I have very good experience.👍👍

Mi
Review №62

Other than the fact that it was a bit difficult to get to, they now have a new location and have great prices and great service. Happy to return for any other audio production needs. Shaker was very helpful and really made sure that I was taken care of.

Vi
Review №63

Recently ordered the Boss JS-10.Fast delivery, amazing device, very good staff.It was the cheaper price for that product.Highly recommended!!!

je
Review №64

Well satisfied with my rig/rack...

Fa
Review №65

Excellent team and great help and consulting services when you enquire about anything. Highly recommended!! Thanks guys.

Ba
Review №66

It’s a great place to buy the best audio equipment with excellent Prices and a great treatment music shop in Dubai ever , I decided to make it my favorite place to collect what I need from all music instruments And the studio equipments in the future , Thank you guys 🙏👍

Ma
Review №67

I bought an Akai Mini Midi Controller MK3 on their online shop its very easy process and very versatile in terms of shedule. . BEST choice for me. . . 5 stars for this Dudes . . .

Dh
Review №68

Amazing place for audio equipment. Especially if you are new to it. Great inputs and guides made the experience enriching.

Ru
Review №69

I live in Turkmenistan and I contacted Sound Town to purchase Rode Podmic Microphone. They have very responsive team and gave me honest suggestions for purchasing this microphone. After happy purchase, they shipped it to me with lowest price. I received the product without any damage and it was sealed. It made me think twice and I bought Zoom H8 and several other podcast equipments. I am very happy with everything I bought since their sales manager tested the equipments before purchase.I recommend Sound Town Electronics as they have everything a Podcaster, Musician or Sound Engineer needs. They even test the equipment before selling it to you so that you dont end up buying the product that would not work work at your end.I wish to visit them personally and buy any podcast equipment I need in future. I highly recommend Sound Town Electronics.Best Regards,Faheem

Sh
Review №70

Great music and audio store with many brands to choose from

Sc
Review №71

Online service was very nice, it was quick and easy. Would definitely be using again.

Sa
Review №72

Nice and gentel people they great

Ch
Review №73

Sound Town has the best prices amongst suppliers here in UAE. Customer service is good and the delivery is fast. Highly recommended!

Mi
Review №74

I purchased a fender amp online, got delivered same day. Couldnt be happier about the service.

Ge
Review №75

Great customer service and recieved my order in abu dhabi the next day

Sa
Review №76

I’ve ordered my FiFine T669 Condenser Microphone from Audio Shop, and I’m very happy with the delivery and the product quality.The WhatsApp replies are quick and they can help you set it up while giving good advice on how to use to productOverall, Very Satisfied.

Mi
Review №77

Customers need not only products but a guidance and recommendations, and this is what I have found when I contacted the Sound Town Electronics, and on top of that I had so professional and helpful customer service. Thank you Sound Town Electronics in Dubai UAE.

Ab
Review №78

One of the best audio store in Dubai, UAE. It was a great experience being there. The services provided by the store was incredible. They are having great knowledge on every audio equipment and the ability to make us understand was powerful either. Even though the store is small they have huge selection of products on most of the brands.I would recommend Audio Shop Dubai to every individuals who are looking for Professional Audio Equipment and even musical instruments.Great job !Keep it up guys !!

An
Review №79

Sound Town Electronics had exactly what I wanted at a fair price and delivered quickly. What more can I ask for?

Ni
Review №80

Good service and prompt response

Jo
Review №81

Wide selection of audio equipments. Nice experience

Jo
Review №82

I bought a focusrite solo from this shop and they deliver it the same day. packaging and handling were perfect. The customer service was quick to respond to inquiries. Highly recommended shop. Also, the price of the products are very competitive. relatively lower than other shops.

Fl
Review №83

Extremely good customer service, I had issues paying with my card on their website so they had one of their delivery guy drive to me with a credit card machine within two hours.

He
Review №84

Amazing customer service!! Recommend.. Helpful staff

Ga
Review №85

Best prices and very helpful staff

Ro
Review №86

This is one of the best Audio Store in Dubai. We can get every kind of equipment such as : DJ Gigs, Audio Interface, Microphone, Speakers and also many required audio accessories. This shop also have Musical Instruments such as Guitar, Pianos, djembe and many more. The best thing I loved about this shop is we get every product at the best price and even if we order any item online from this shop we get the delivery within one day. Very satisfied with their service. Great job !!

Mo
Review №87

I didn’t know about u guys until i saw that promotion, u have everything to make strong home studio , wait for my salary guys 😂🖤

Ah
Review №88

To be honest this store is very great and they were very gentle in treatment and they almost have everything you need .. i bought more than 8 different brand products from their and there was no need to go to another store to search... and the prices its very great comparing to another ... i really recommend this store guys

Da
Review №89

I got a pair of Adam T8V. Very prompt delivery and excellent customer service by Shekar. Recommended!

It
Review №90

Staffs are so accommodating.. They even show me step by step on how to set up the instruments. I have freebies as well! By the way i bought Yamaha DD75 digital drum kit and amplifier 😊

Wi
Review №91

Highly recommended store. All staffs are very helpful and knowledgeable. They also reply quickly on my queries and gave options also. Will definitle buy from them again in the future.

Pe
Review №92

Very accomodating and Products was delivered fast!

Er
Review №93

I had a great experience dealing with this shop especially with Roshan who have assisted me all the way until the delivery of my item.He was knowledgeable about the item I got that made me feel at home and satisfied. I will definitely get more items from them.

Cl
Review №94

Good place for audio equipments best value for price

Re
Review №95

Staffs are accomodating... they let me checked first the item that i will purchase and it’s working good thank you. I will recommend your shop to my friends.

NT
Review №96

Excellent service, highly recommended.

Re
Review №97

Great service, home delivery. I called the audio shop and Roshan gave me helpful advice on what to purchase. They delivered the product the same day. I had a good experience and recommend this store.

RO
Review №98

I had a super great experience with them. They did their best to find the right product for me and to deliver on the same day. They are super super efficient.

Ze
Review №99

Best place to buy Audio Stuff

jo
Review №100

Abhi was very helpful and patient with me. Being a complete newbie on audio interfaces, he explained different products with their functions; took the time to demo as well. Their Wattsapp response was awesome. I was sold out to their service.Highly recommended!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://audioshopdubai.com/
  • Phone:+971 58 509 1700

Categories
  • Audio visual equipment supplier
  • Musical instrument store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:3–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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