Wanted to buy Electric guitar, hence went there on 26/01/2021.Firstly the store gives you a-wide variety of proper musical instruments to choose from .Mostly branded Guitar are kept on their unique sliding walls All of them are from medium to high range in terms of prices .They have all gauge guitar Strings.They allow you to sit and play the guitar till you are satisfied and the staff( Filipino guy kabayan) leaves you alone and does not stand on the head, so we can play and get satisfied.they also have saxophones & amplifiers and many other electronic gadgets.Very cooperative staff & does not makes faces even if u decide not to buy.
Great customer service with very helpful and knowledgeable staff! Loved how they allow you to fiddle around with the gear, ask as many questions as you like and to top it off, they always give suggestions when it comes to value for money! Have a great collection in guitars, effects, interfaces etc. Loved the Taylor collection that they had! A must visit for any musician visiting or living in Dubai!
Amazing service. Incredibly helpful and kind. Will be getting future equipment from here and recommend others to as well.
I’ve bought a few things from Sadek over the last few months and have always been very impressed at the selection, speed of delivery and customer service. Highly recommend
I can vouch for the team at Sadek being one of the best I have worked with. Quality service with undoubted honesty
This guys are only chilling there instead of working , if you want to buy a guitar forget about it they will get rid of you .
Good selection and staff products knowledgeable are very good.
If you want to make music that is the place to start with
The staff very helpful
Great service .. very knowledgeable team .. friendly atmosphere...Had an issue with my guitar they fixed it on the spot and received a call back after a week asking if all is good with me .... couldnt be happier
Service is Excellent. Mr Elie was very helpful from start to end, specially my purchase is thru online they provide all the details you want to know. Im happy and satisfied on my purchase with Sadek-Music. Great Experience and i would highly recommend Sadek
Slow and disorganized service. They damaged a guitar being serviced. Philippino staff exhibit an unfortunate attitude. Some decent guitars but the service undermines the whole experience.
Proper service... I have ordered I guitar online to be shipped to KSA Riyadh.... The team extended all their support to help me decide sending me photos of the guitar before shipping answering all my concerns .. Reached to my house in 4 to 5 days after placing order. It came very well packed.. And guitar cam in perfect condition. One happy repeat customer.
Reasonable prices for Gibson and Schecter. I bought a Gibson SG from them many years ago. Keep up the good works.
Best place for buying guitars in the entire region. Nice and helpful staff with good collection of Gibsons, Epiphones and Martins.
Great selection of both low end and high end instruments. One of the staff members whom I dont know the name of was really friendly and showed me all the distortion/overdrive pedals they had, but there was another guy who seemed to not even like his job. He was sitting with his phone and when I asked Bout keyboards he just said they didnt have them, but when i looked a bit myself they did. It was such a lazy and rude response as well. i will definitely come back for a guitar this summer, but certainly not gonna avoid that guy.
Great place with cool guitars, bought one from there and they gave me a free pack of strings, this is my go to place to buy musical instruments and accessories
Dealt with these guys for an online delivery order. They were extremely helpful, I was kept updated on order status at all times and the cost for item was very good especially considering there was no charge for delivery. Excellent service thanks
The staff members are all friendly, knows what their selling, and the prices are competitive.
Had someone pick an amp head for me from Sadek in Dubai Mall, in what is supposedly brand new packaging. Turns out its been opened, and showed or demoed to another customer. If its been used, dont put it back in its box missing the original wrapping and sell it off as new. Of course the big worry here is whether it was connected to a cab using a speaker cable or a guitar/instrument cable! Which from the response of the shop owners when asked about this later, they have no idea and state that theres no problem connecting heads to cabs using instrument cables! Ill leave it at that! If you are going to buy anything from there, inspect it yourself and open the box on the spot to make sure your actually getting what you paid for.
Genuinely shocked by the reviews on here. The staff have always been very friendly towards me and given me a great deal... definitely a 5 star shop... I even get updates about new gear, and they always help me to find the best.
Not at all you can feel relaxing
Cool place for music lovers (y)
Great selection of pedals/effects, staff is helpful but... theres limited BASS guitars.
Great stuff, I love the place, I literally have to enter and check whats new everytime I pass by. The guys are really nice and they never complained whenever I picked an acoustic guitar and started playing!
Really good service . Thanks guys
Definitely a place worth stopping by for music lovers
5 stars all the way up sand down
I phoned earlier in the day to reserve a guitar. The guy had prepared the instrument, tuning it and giving me a free set of plectrums. Thanks
Sadek seems like a well organized instruments retailer. BUT, the staff always seem to be rather uninterested and bored. Theyre not rude by any means, theyre just not very attentive despite the fact that they know me and that Ive purchased well over 20,000 dhs of guitars/equipment in the last few years.
Beautiful placeU feel inspired just being there
Its got a good collection of premium guitars, though most of them are more main stream
Small choice, variety of guitars is so-so, according web its wide.... Didnt think that will have such a dissapointment.
Gud place for guitar lovers ,small store with gud collection of guitars ...🕺💃
SUCH POOR CUSTOMER SERVICE, YOU BUY A 3K GUITAR FROM THEM N ASK THEM TO TUNE IT FOR U OR STRAIGHTEN THE FRETBOARD YOULL BE ASKED TO CHANGE THE STRING, OR JUST DENY YOU WITH A LAME REASON OF NOT HAVING THE TOOLS WHICH IS JUST AN ALIGN KEY.WILL NOT RECOMMEND THIS PLACE FOR ANY PURCHASE OR SERVICE.
Is a shop that dont have many options in musical instruments, focused in guitars and bass.
Cheaper price than other shop, especially on the guitars
Amazing place to get your instrument
The staff are great and helpful, special thanks for Joe who assisted me over the phone and personally when I bought my guitar strings.
Note to management: They sell these electronic fish wall displays that activate when someone is nearby and sing and flap. That would bring more money for the store than the staff on site. December is shopping season, not the time to have some sloppy staff. Work on this.
Kindly train your staff to be helpful and respect the people that walk into the shop. Knowledge about the products sold is also alarming. Its very accomodating to see the amount of the true reviews from the fake ones. Its a shame.
Good inventory, but SERIOUSLY disinterested staff at the Dubai Mall branch. It was very hard to get any information from them, and one almost feels like apologizing for having to ask them for assistance.
Great service,, with so many options
Sigma, Martin, Gibson, Taylor.... Guitarist dream house to visit.... Complete range of all accessories... Great experience...!!!
Friendly staff. Knowledgeable.
Great selection of everything Guitars
The staff are friendly but they dont set up the guitars before they go on the shelf. Their prices are quite average for dubai, sometimes they do reduce prices. For dubai theyre not bad but compared with Andertons in the UK they are pretty poor
One of the best in dubai
Best range of guitars and equip.
The shop has musical instruments and the staff are very decent and helpful
Helpful and knowledgable staff
Doesnt have alot of musical stuff but the quality is very good
Do you guys sell ELIXIR NANO-WEB guitar strings...And how much will it be to change my strings here?
Gibson dealer in town. Nice looking store.
A lot of Taylor and Gibson models. Good prices.
Good variety of Guitars
Good staff but manager bit rude.
Arrived at 10.45pm - asked about a cajon, the server had no information on the instrument at all - and when he gave the price and allowed me to play it for 2 min, he said are you gonna buy it or not? Im closing in 5 minutes. Extremely rude and zero customer service.
Not so good not so bad but very small store
Do you guys have Taylor 114ce guitar and at what price?
Nice place to visit and bye music 🎶 machine
Rude staff when asking to try a guitar gave me a funny look and just stood infront of me and pressured me to buy the whole time Id rather not buy a guitar than buy one that way.
Big fan of Sadek musical instruments, wide variety of instruments beautiful setup
Wonderful staff
Good small. Music store
Helpful staff
Its a good place to experience iy
Outstanding experience
Good place
Hi end product , excellent staff
Nice place
Very pleasant
By far the best guitar shop in Dubai!
Staff are not helpful at all, bad attitude. Just bad.
Excellent collections
Few options but good brands
Staff has a generally bad attitude and do not treat customers with any respect. If you look like you wont be buying anything, good luck getting assistance or help. Before trying to sell me overpriced instruments, please fix your attitude!
I bought Taylor GSMini guitar
You can gate music instruments
Highly recommended for Gibson fans!
My favorite instrument shop!
Good store , helpful employes
Nice
Ok
Amazing
Good
Good
OK shop, nothing amazing, try to bargain
Good music store in Dubai Mall
Overpriced
Gr8 value for money
Fast delivery
Very helpful staff
Friendly fellas.
Nice