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Perfect Acoustics
Dubai, United Arab Emirates
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Wi
Review №1

I have been dealing with Perfect acoustics for many years now. They have handled my extremely rare vintage amps to ultra modern sound systems in Dubai. I even got one of my out of warranty amplifier fixed by them which was deemed non-repairable by the dealer.Raj(The owner) is extremely helpful and a fellow audiophile, Plus he being a electronics engineer himself I always feel comfortable with my products being handled by him. He knows exactly what needs to be done and even suggests fixes for any future problems that may arise saving unwanted future service trips. Their work is always clean, with quality and very professional.Highly recommended.

Di
Review №2

#Beware #Cheats #arrogance is not professional #learn to speak to people #a woman can speak too #threatening your customers is not cool.After the experience my fiancé and I had at this place, I’d recommend and hope that no one ever, visits them or has to deal with them.We had an inexpensive music player, that needed repair. I looked up online and found this place near me. Took the equipment to them on (Wednesday, 11th Aug 2021) and asked them to check it. They refused. Saying it was not their policy to open and check it in my presence. I respected that and asked that they call me and inform me of what is wrong and how much it would cost before any work on it.On Saturday, 14th August 2021, a so called Raj shared that the cost would come up to AED 200/- As my device itself costed AED 300 or so several years ago, I didn’t think it was worth paying so much to fix it and decided to collect it.I asked to be given the choice to go ahead with the repair or not based on the quotation. And that didn’t happen. They quoted a price (not reasonable to the task) and then just went ahead with the work without approval.To this Raj said in a very demeaning manner, take it just like that, we have already repaired it!Firstly the wrong thing was done, but we weren’t there for free services so tried to, in a civil manner come to some mid terms. But they refused. They made us feel forced to use free services (as though we’d cheated them) or pay the price they quoted!Their behavior to top it all was just disgusting and threatening!!They were extremely rude not just to me be also to my fiancé, whose device it actually was. Some Raj, wouldn’t let us speak. And kept speaking extremely arrogantly.We addressed him using Sir, trying to explain to him that we had asked for a quote and not the repair without approval, however him along with another man, just kept being arrogant in their closed office. My fiancé was the only female there and one of them yelled at her saying it’s not your business to speak between them (them being myself and the other arrogant, mannerless man Raj)We also got upset and left the room making them realize that this is not where we were going to leave it! And officials will be informed.Note: even their website has a option to collect quote!

am
Review №3

Had given my nad amplifier , problem was complicated, design itself had fault but it was cleaned and fixed properly on time , sony cdcplayer belt was replaced within 10 mins and technics cassette deck legs were replaced and given back as agreed , timely service, affordable cost and above all raj hospitality and wisdom is the other attraction to visit perfect , i rate them 5/5

Ke
Review №4

Visited perfect acoustics with my dead mcintosh MA134 AV control amplifier, today got it like new, so happy with the place, absolute professionals.. keep it up Perfect Acoustics team. 👍🏻

Sh
Review №5

Excellent work to clean up my Pioneer SX 750 and my pioneer TT as well. Great communication and I was kept informed at all points on the status and sent pics of the internal parts to have a complete overview of the player.The team know exactly what they are doing and have great news experience with high end and vintage stuff. Definitely recommend them for repairs of any type of restoration or service or purchase as well. I was surprised at the rates they charged as they are quite economical as well.

Th
Review №6

Excellent service, honest and genuine hospitality from the team.... As soon as I explained the issue adviced the steps to do our ourself which fixed the issue.... Avoided visit and service charges... Feels will get genuine service from this team... preferred service station... Good luck...

Hi
Review №7

I came here with my McIntosh MA7000 with extreme bad condition.Hats off to the Team.You all did a tremendous job !Couldn’t stop me roaring out as I got restored my bestie.The service and professionalism which you all keeping is magnificent.Keep the service as you are now.Moncy

An
Review №8

Perfect acoustics is perfect 🤩

An
Review №9

I have had absolutely excellent experiences in my dealings with this company involving the repair of my Adcom Amplifier to my complete satisfaction each time. The team is extremely responsive and prompt with the owner (Raj) who is himself a tech expert - always getting personally involved in resolving the problem. Hats off to these guys!

SO
Review №10

100 percent satisfactory work, explaining issues to customers so that we understand the problems with our device

sa
Review №11

I have had some of my unites repaired from this place. A Technics Cassette Recorder, 2 TDL Studio Speakers, A Sony Video Camera and a Jamo Floor Standing Speaker. I in fact service my Turntables with this company. i am extremely happy with the work they have done and the amount I paid was very reasonable. I think they are very capable and knowledgeable and very professional. I am happy to recommend Perfect Acoustics.

An
Review №12

I am a SANSUI purist and own several of their top amps. When my AU-9500, showed a hiccup, I was a little reluctant, but after having a word with RAJ @ perfect acoustics, I knew I dont have to worry and as expected - he has done his magic and the amp works flawlessly.If you own any high end gear, and vintage audio and are looking for service - look no further; PERFECT ACOUSTICS is your saviour in Dubai.100% recommended.

Pr
Review №13

Be careful with this place. New tech not their thing. They returned a yamaha mixer which they claimed to be fixed but never worked. No refunds made although promised.

Am
Review №14

Best law firm

ar
Review №15

This company is offering job and asking money from people.Dont know if it is fake or real.Luckily we didn’t pay them.

Information
14 Photos
15 Comments
4.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.perfectacousticsae.com/
  • Phone:+971 56 437 1982

Categories
  • Audio visual equipment repair service
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
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