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Auratech LLC
Dubai, United Arab Emirates
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An
Review №1

Great experience with Auratech. I had purchased Denon AV receiver from them. They have a good collection different models / brands of Home cinema entertainment / AV receivers to cater the needs and was ready to explain the pros and cons depending on the customer requirement and room size. Also the support staff was very well trained and supportive thought out. Auratech is the first go for me when it come to home cinema entertainment products.

sr
Review №2

Excellent service, purchased a Marantz SR 7015 - delivery was very quick and on timeThe owners were very courteous and accommodated all our requests

Mo
Review №3

Auratech has great selection of speaker brands and equipment (i.e. Martin Logan, Monitor Audio, PMC, Parasound, ATI, Anthem, so on and so forth) with outstanding service. As I was interested in Monitor Audio, they were kind enough to unbox a new unit for me to demo. Furthermore, as I was very keen to receive the shipment before Eid break which was way before expected delivery time, Auratech explicitly did an expedited delivery for the Silver 500 in order for me to enjoy the speakers during my break!Outstanding service and products, and currently happily rocking those towers!

Ch
Review №4

Excellent people and great products. They understand the needs of an audiophile and will make you hear the sound in their office as well as in the home to make sure the acoustics are right. Extreme attention and no upselling on their products which are competitively priced. Very happy with them and I have contracted them to besides the home theatre which they have completed, my garden, rooftop garden and terrace. Strongly recommended.

Bi
Review №5

Knowledgeable and friendly Supplier. Tries to understand your actual needs before trying to sell you a system. Prompt delivery by courier, in my case next day after I had paid late in the evening. Happy with the Yamaha RX-V6. Recommended Seller, thanks!

Ju
Review №6

Great product variety. Good communication, items were delivered on time. Product as described, no damage. Recommend seller

St
Review №7

Outstanding service with next day courier delivery. Initially started the order on the website, but a very helpful conversation over the phone discussing options and alternatives finalized everything. Very very happy with the system I ordered and will definitely do business with Auratech in the future.

Mu
Review №8

Thanks Auratech LLC. I am located in Pakistan. From here, I am taking the services to buy a new Yamaha Home Theatre YHT1840. The Sales representative give me a good response on calls and emails. After all I am decided to buy the same unit and deal is done in a good way.One thing need to highlight here the online payment procedure is not working is need to be fix the problem. Anyhow, the management is good and cooperative. My suggestion if you want to buy electrical items please go with them. Thanks again.

Yo
Review №9

Very professional and honest; they never sell you anything you do not need, even if you were wrongly convinced that you needed it, they would put the effort to convince you of what you really need and not more than that.

Ga
Review №10

It is wonderful to meet good hearted and technically sound (pardon the pun) people and that is the best way we can describe the whole process of getting our speakers and amplifier from Auratech.Very satisfied with the whole process - we came looking for equipment and have returned with a relationship that will last a lifetime - many thanks to the team at Auratech!

To
Review №11

Fast an reliable installation of our DLS sound system & new 120 Inch screen. We pushed the limits & we made it… family super happy to see the Euros in the new favorite room.

Ra
Review №12

I was on the lookout to purchase a Yamaha RX-V6A and found that Auratech was the only shop that had it in stock. The price was very competitive and Kaanchi was very helpful when I called about the item. I was also pleasantly surprised by how quickly they were able to deliver it as I got the item the same day I ordered it, which is amazing. I would definitely buy from them again.

Kh
Review №13

Great place to buy audio-visual products but no proper demonstration is provided. Its up to your own imagination.

Ra
Review №14

I was looking the sound system, I had approached Auratech, Mr. Chandan and Ms. Kaanchi, I dont have any knowledge of the sound system. When approached they asked my budget and room size, accordingly they can suggest the system. I had asked for higher range speaker, they asked, why you need higher range, you have to conseder your room size accordingly you have to select. Thank you Mr. Chandan and Ms. Kaanchi your advice and support to select the sound system. I like to thank to Mr. Sandeep the technician from Auratech he explain about the system in the showroom and i called him few times some clarification, he always said any time you can call me, thank you Sandeep.I recommend Auratech LLC

To
Review №15

I saw that Auratech got the Receiver I wanted online an wrote an email to them. They responded really fast and reserved the item for me. Great service and experience!

Ri
Review №16

There is such a very personal feel that Auratech gives its customers. Rightfully so, because listening to music is personal. I hope they can place their shop in a more strategic location as their shop has a wide range of great products for someone with a distinct ear for really good music.

Je
Review №17

Highly recommended, I got my first set of high end speakers with Auratech. The color I like was out of stock but they did a way to have it delivered to me to less my waiting time. Outstanding customer service!

Cy
Review №18

Excellent and personalised service , reasonable pricing that’s what I love about Auratech. Had bought my Marantz AVR and Anthem Power amp and I am enjoying it.Thanks Chandan 😀

An
Review №19

The new 8K receiver I ordered was delivered on time and without incident. They were very professional and knowledgeable about their products.

Ja
Review №20

I have been looking for the Bluesound PowerNode 2i for a while and last got in touch with AuraTech. Fantastic brands available. Chandan was very swift in his replies and very cooperative. Placed the order and was shipped to Saudi immediately. Cant wait to unpack the PowerNode and begin using it. Once again thank you AuraTech and to the helpful staff. Cheers

cl
Review №21

Great service offered, item was delivered promptly and the staff who attended to me was super helpful.

Sa
Review №22

It was a pleasure having business with such a great gentleman Mr. Chandan, he is polite, knowledgeable, cooperative, suggestive, sincere, honest and responding quickly to any inquiries.I was blessed by dealing with them and have all my equipment from them for a great value and shipped quickly as soon as they received clear payment.11 B&W CT speakers2 SVS Subwoofers1 Denon Receiver1 Epson ProjectorIn addition, I live in Bahrain so all the communications have been online by Whats App. & Phone Calls and payment was through bank transfer and no issues at all in every aspect, they are trust worthy company.Im looking forward to dealing with them in the near future.

M
Review №23

Best audio company .. they’re expert and they’re making sure that delivering best qualityThanx guys

El
Review №24

Perfect service! Fastest, one day and free delivery. Best prices in the market!

Na
Review №25

Purchased a new home hi-fi set up from Auratech. They offer a genuinely excellent service, befitting of the high-end products that they offer. Communications were swift and professional and they bent over backwards to help with more difficult requests, including the building of custom speaker stands. All items are sold without the usual Dubai markup and there is no needless upselling. They will also source brands that they do not ordinarily stock, which is testament to their exceptional customer service.

Ma
Review №26

Great service from these guys, reserved items for me whilst I was out of the country and delivered them to my house just 2 hours after I got back home.Always replied quickly to any questions I sent. Will definitely use again.

Ma
Review №27

Fast, professional and personal service. Delivered same day! Great experience with Auratech.

Za
Review №28

I just purchased a Marantz receiver from Auratech and couldnt be happier with my purchase and the helpful staff. Chandan was very patient with all my questions and helped me make the right decision. Delivery was super fast and they offer pay on delivery. Will definitely shop with Auratech again. Thank you :)

Jo
Review №29

Really great service and reasonable prices. Auratech carry some great brands in audio and cater to the audiophile end of the market as well. The aftersales support is great too. I’m based in Abu Dhabi, due to Covid I couldn’t audition the speakers, they took the time to walk be though the line up and were able to deliver the speakers next day! I’d happily buy more gear from them in future.

An
Review №30

Strong communication when i wanted to buy the product also quick delivery services

Zu
Review №31

To give Auratech 5 stars is to do Auratech injustice.I just bought an entire HiFi system from them and from my first tentative phone call to the final delivery, both Kanchi and Chandan have been with us every step of the way. From endless conversations and discussions about what would best suit our requirements - to sourcing the products and installation, the entire process was an absolute pleasure.Based on our experience, I would recommend Auratech to any budding audiophile.

Dm
Review №32

KEF LS50 Wireless II - long expected premier of 2020 got to UAE. Great experience with Auratech. Clearly managed order all the way.Auratech opened to help with solutions and options. Suggest talk to them rather just explore a webpage. Much more options available.

Pr
Review №33

Fantastic experience of buying a sound system.Knowledge about the equipments and system they shared, simply amazing.Excellent leadership and staff down the line.!

Al
Review №34

I have ran into Aurotech while I was looking to some fixes to my current home theater set up, and as a Marantz owner, I was directed to Auratech. I found the owners and technical team extremely capable and professional, while they have found problems with my set up that were fixed with no investments and made tons of difference to my experience.Later I have decided to replace my amplifier set up to find once again the good price in Auratech, and the product was delivered in transparency, at the time promised. While I ran into trouble with the brand new machine, out of its box, Auratech replaced it with a new one in 24 hours, after sending the technical team to assess the situation, finding the first machine faulty, and deciding it would need a change.I like my music, and electronics, and finding a trustworthy and capable company that can deliver for me is priceless. I recommend their services with five stars and more..

Ze
Review №35

I can only say best things about Auratech. Mr Chandan Lulla is always ready to go an extra mile to provide the best service. I have purchase McIntosh mono blocks from them some time ago and could not be happier. Chandan arranged everything to my satisfaction (although I am in Abu Dhabi) and he even made some necessary voltage adjustments through the official McIntosh service so that warranty is not voided. Highly recommended!

Al
Review №36

Those guys are hifi audio experts, do not neglect their advice when choosing speakers.

Ma
Review №37

AuraTech did a great job installing the projector and the speakers as well as the access points for the WiFi. Very satisfied with their work. Quality service for the price. Will definitely source more work with them.

Su
Review №38

Prompt reply, fast delivery and best price of genuine products. Good doing business with you...

RS
Review №39

My Bluesound Powernode bricked and I wasnt getting the support I needed from them out of Canada, so I decided to ditch it and look for other options to pair with the Bluesound Duo 2.1 speakers which are excellent.I spent a long time online doing research, and one of the companies I emailed was Auratech.I was literally gobsmacked when they CALLED me back with 30 minutes of my email!! Chandan answered all my questions and offered a few recommendations. Later I had some technical questions and they were answered the same day. Retailers in this part of the world dont have the best reputation for service, but Auratech provided top-notch responsiveness and advice.I bought the Parasound 200 Integrated, which is an excellent unit, drives the Bluesound Duo beautifully and has a superb range of analogue and digital input options. Ive had it a few weeks now and am very happy indeed.Auratech is Highly Recommended. Thankyou Chandan and Kaanchi.9/1/2021

Aj
Review №40

Best audio experience ever!! Awesome speakers and amplifiers..being an audiophile and musician this is the best place to experience sound at its best quality.. really friendly staff! thank you auratech :)

iq
Review №41

Excellent service, Miss Kanchi was helpful and they delivered the speakers immediately.

Be
Review №42

Before coming to this office, I called last week and the lady who answered me clearly told they will do Polk Audio Service but when I went in person I was told they dont have Polk Audio Service. I was disappointed by the wrong information given over phone. I could have saved my efforts.

Ne
Review №43

Ultra fast delivery - amazing support - great knowledge sharing. Id recommend without hesitation

no
Review №44

The store owners were very hospitable, pleasant and seemed experienced when we visited their shop. They have genuine care on which product best suits us. The installation technician was very helpful and professional .They took extra steps to make sure things were good 120%. We are very content in dealing with

Ro
Review №45

Everything right from the moment you call Auratech till the order is executed to you is a breeze. Product knowledge and the rates offered are amazing. Definitely cheaper than the rest in the market. Ive picked up most of my DJ gear from them and will continue to even in the future. Great job Auratech.

Na
Review №46

I bought an Anthem AVM60 Processor and B&W Speakers (HTM71 S2 & a pair of 706 S2) from Aurotech. This was the first time I delt with them and my experience has been very positive. They are both knowledgeable and professional. My special thanks to Mr. Chandan for going out of his way to deliver my order on a public holiday at my hotel. I dont live in UAE and had come down for a short trip. Our discussion started prior to the visit and he even called me a overseas a few times to offer me options. Upon my request he arranged special packing at the last minute prior to my departure. All the equipment reached very safely. What more can one ask for - simply marvelous. service. Super happy with my purchase. Would buy from them again without hesitation. Great people to deal with!Nadeem AhmedKhartoum - Sudan

Bi
Review №47

Very good service from the team

Mu
Review №48

I am pleased with the deal I got from this Company for two Devialet Phantom Gold with full accessories.They responded to my late-night call, cleared all my tech queries without any hesitation, and later placed the order online, and as they committed, they delivered all the items on time. The experience is always great!

Ja
Review №49

Very flexible and knowledgeable staff. They will make an offer you cannot deny, compatible with large retail companies.Why I choose them instead of large retail company? They know what they are selling and the support is always there. When you deal with large organizations, you will end up against inflexibility in the event of warranty etc. I would recommend using smaller retail companies for various reasons. Here you have one, good one!

Ja
Review №50

I had a fantastic experience with Auratech. Great communication and follow up. Next day delivery, on a Friday during Ramadan! I’m very impressed. Thank you.

at
Review №51

I got the nano leaf lights and for sure won’t be my last time coming to this wonderful place and the owners were soo nice

Mo
Review №52

Great service, support and quality.Wonderful sound bar incomparable by anything you heard before.

fa
Review №53

I had two sound system (Denon) devices that I needed to fix, and I looked for a place that would be able to help me, the first one that I stumbled on was Auratech and to say I was very happy would be an understatement. We fixed our (First device) sound system with them and they were very helpful, and they followed up after we had gotten the sound system back as well as the second device we had given it to them before the closing between Abu Dhabi and Dubai, so we couldn’t pick it up, they excelled above and beyond, that they had sent the device to our home, to say I was glad would be an understatement. The staff was really helpful, they check up on the devices even after we had received them to make sure that they work correctly. It has great service and great staff overall. Thank you so much for your service.

An
Review №54

I received yesterday my new TOY Marantz SR5014, from Auratech, and immediately did the setup, with full of excitement while doing it.Auratech LLC team, gave me full support and their full cooperation was excellent during placing the order, until reaches my AVR here in Riyadh.I would like to personally thank Auratech LLC team and wish them more success. HIGHLY RECOMMENDED

Ol
Review №55

Great product, and very service. Nice, courteous and on time. Thank you very much

Ro
Review №56

Great service - they fixed my amplifier and did proper follow up to make sure all works fine. I can only recommend them.

Al
Review №57

Service is amazing. I had a problem with Denon sound system. they come on time, reasonably priced, done their work fast and with quality.Very responsive service. This is the company I can rely.

Be
Review №58

Sharp service and good follow-up. Well done!

Al
Review №59

We purchased 7 speakers of Monitor Audio and a Marantz NR1607 receiver for our showroom in dubai. We are very happy with the installation and sound, most of all the prompt service. We highly recommend Auratech as a friendly family business as a high end audio supplier with good service.

An
Review №60

I was lucky to find a Parasound Halo P6 and purchased them through Auratech in Dubai. Although I’m living in Qatar and we have no authorized distribution here. These guys are so professional and flexible at the same time! Great service quality and excellent customer service! The shipment reached in a couple of days in perfect condition.!! Fantastic product for the value! What an experience!! Sound redefined!! Amazing product!! You’ll love it!!

Dh
Review №61

Excellent Service - Received super quick product delivery as promised.Prices are competitive.I will be using this service again in the future.

Gu
Review №62

I ordered a pair of BW formation duos during the COViD19 lockdown.Delivered in Abu Dhabi in 48hours. Excellent and efficient serviceHighly recommended :)

Ab
Review №63

Great customer service + the best price you will get in the market and fast delivery.

Im
Review №64

Very nice and professional company providing a personalized service. A very positive experience indeed.

Sr
Review №65

Bought a Denon X4500H from them. Very knowledgeable and helpful as well. Recommend strongly if one is buying home theater related equipment.

Be
Review №66

Bought receiver and mid market speakers. Excellent service and phenomenal support in setting everything up. Highly recommendable!

Ja
Review №67

Excellent customer service and quality equipment, highly recommended.

kd
Review №68

Auratech keeps you well informed on your orders, communicate with you daily if need be on specific dates, highly professional, highly recommended

Om
Review №69

Best service .. next day delivery .. dealing with you guys for ever

Iz
Review №70

Good job and authentic items!

Ig
Review №71

Honest, fast and high quality 👍

An
Review №72

Received my nanoleaf lights and love them! Thanks Auratech for your service!

Ne
Review №73

Brilliant service, focus on details, great pricing, pleasure to deal with. I will definitely use them again on my next upgrade.

Ah
Review №74

Its Just a perfect website to order.

Ra
Review №75

Very professional. Swiss quality.

Em
Review №76

Excellent personalized service. Top brands.People at Auratech are fantastic, very service oriented.

Sy
Review №77

Very good customer service, they know their stuff and are helpful when it comes to high end audiophile products.

Jo
Review №78

Nice sound nice picture simulation room!

An
Review №79

Great service, nice portfolio of brands under one roof

Fr
Review №80

Excellent service by all means.

Sa
Review №81

Amazing Audio Video products and excellent service.

du
Review №82

Very good customer service.

Je
Review №83

Great experience and very helpful.

Information
37 Photos
83 Comments
5 Rating
  • Address:Dubai, United Arab Emirates
  • Site:http://www.auratech.ae/
  • Phone:+971 4 575 4948

Categories
  • Home theater store
  • Audio visual consultant
  • Audio visual equipment supplier
  • Automation company
  • Home automation company
  • Home audio store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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