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Betterhomes - Marina Office
Dubai, United Arab Emirates
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Ka
Review №1

Very happy with the professional and friendly service by Liam. Professional communication, handling and closing of the contract in a very quick time.The smoothest rental process for me in Dubai so far. I would highly recommend his services.

Ra
Review №2

I worked with Liam Brown to help me rent my Golden Mile. Liam responded quickly and gave me positive feedback when it came time for viewings. He was very professional amd great to work with. The whole process was very straightforward.

Pe
Review №3

I had a very good experience with Betterhomes. During the whole process of renting my apartment, Liam and Alisher were on top of everything, going the extra mile. They also managed to find me a very good unit, in the middle of this real estate bubble we are. Would love to use their services again.

Ев
Review №4

High price with low quality.1) Ive paid maximum commission instead of usual 5%2) Theyve made a lot of mistakes in contract (number of beds, DEWA number) and they didnt check if all documents are ready. For example Ive paid for previous tenant Ejari contract closure.3) I worked with them more than 1 week and agent even doesnt saved my number! Its seems he even doesnt know my name!4) They dont keep their promises. The apartment was not ready for move in.I especially do not advise working with Nazir.

Wa
Review №5

If you need assistance with commercial properties, Jenna Robertson is the person to look for and you would need to look no further. As a consultant, she is extremely reliable, very pleasant and trustworthy to deal with. I am fairly linked to real estate industry and I can confidently say that she is one of the best agents I’ve come across in the UAE.

To
Review №6

Thanks to Betterhomes and their super star Rebecca Dawn, we found a beautiful new home in Dubai - she was super professional, came to appointments ahead of schedule, met our budget and space requirements and didn’t bother us with apartments that would have not been of interest to us. I can really recommend her - try to work with her when possible. thanks!

Jo
Review №7

The whole experience with better homes was amazing. Lloyd was so unbelievably helpful, he responded to the silliest of queries. He was very understanding, informative, efficient and helpful throughout the whole process. Moving during covid isnt an easy task but having someone who knows their stuff and building quality is the comfort everyone needs. Thanks again Lloyd. Youre hard work is greatly appreciated. I have a lovely new home thanks to you.

Jo
Review №8

I’ve dealt with Alisher from day one he was extremely helpful and helped me throughout the all process of finding the best property for me and my family. I very much appreciated his efforts and I’m very excited to move to my new Property.Thank you Alisher

su
Review №9

Hi Team , Its been a month I am asking for our own security deposit money. Ppl are so unprofessional to tell, get it from owner and owner doesnt pick the call. making ppl run behind the money is really un ethical I can also attach the screenshots and proofs I hold with me. I need our security deposit back. I know you ppl will tell someone will contact and no one will give proper reply. can you just conference the owner and me. if you guys are not able to contact the owner then how you will again rent the same property to someone.

Fa
Review №10

Great service and very professional team, would definitely recommend them. This was my first purchase and the Better Homes team made it so smooth and easy. Thanks to Georgina and Barbora for being meticulous on all the requirements and following up at every step of the way. They always had the answers to my questions and responded immediately to my queries. They were highly knowledgeable about the process. I will definitely ask for their services in the future.

Mi
Review №11

I even don’t want to give them any star at all thou for a non-support from any staff of BETTER HOMESWhile they take very expensive agency fee comparing to other agency, they don’t even support their agent and customers at all.When I called to the agency to try to ask their help for something as my agent can’t get through, these staff didn’t even try to listen to what my problem is and just told me “ we have no idea what is the matter, only your agent knows and just ask your agent.”These staff never try to support us.I recommend you all not to go to Better Homes. As many other agencies can do much better support in kind mind.

Ra
Review №12

Honestly speaking if you are looking for an apartment in the greens either contact Aaron from All sop or Arta but avoid the better homes folks... they are good in following up to relieve their commission and making sure that the price wont go down so they can share the omission among the 3 of them but will act as if they didnt comitt anything in the after-sales process .. its complete different experience compared to other agencies in the market !!

Ho
Review №13

The agent Syed Wajih Uddin Ahmed, In addition to not doing his job and being inefficient he allows himself to speak in a very rude manner! This company allows itself to take a higher commission than the others and yet ... their services are far inferior! To run away !!! Or at least this agent who, one wonders why, « Is doing » this job !

ma
Review №14

Hello,I would like to get in touch with Fabio Lombardi and discuss the opportunity to rent out my flat in Dubai Marina. If he is Italian and we speak the same language I guess it will be easier to me to understand the procedures.Looking forward to hearing back from you,Best regards,Maria

Hi
Review №15

I had to give a star, if I could, I would not give any.I have been in touch with 4 agents and they all turned out to be unprofessional and useless, showing me only the units they want to get rid of. When asked about some that were online, of course they were all gone.

Me
Review №16

They offer equally poor service for the owners and charge premium rates. What they include in property management is very restricted and for any additional service (which should be a part of the property management), they ask for additional charges (rip-off). My previous agent was poor in communication. The current one is much better. I would have contracted another property manager if it did not involve me the cost of travel, lodging, etc.

Da
Review №17

Ive got help from Anita Szilagyi from Better Homes in the last couple of years to find apartments for my and my family for rental in Dubai. Anita is always extremely helpful and provides world class service to satisfy the needs of her customers. I would recommend her to anyone who would like to receive excellent service and assurance of finding the best possible place for rent or buying. She is trustful and very professional. She did an amazing job finding our apartments that we like very much and we are grateful to deal with her as she is also a wonderful person.Working with Better Homes is also a guarantee of quality and trust.

Gu
Review №18

No doubt the absolutely, positively worst property management company in Dubai. We have 32 degrees inside our apartment, the air condition is not working for the last 3 days, there is no communicated plan to us to fix the problem, we have no idea what is happening. And of course, there is no one to talk to. Not a very pleasant situation for someone whom is paying a lot of money for a penthouse in JBR, managed by Better Homes.

Je
Review №19

Hello, I must say that so far my experience with better homes was consistent with the bad reviews before. but recently there is a new boss coming from England and I have to say that it was a real relief for us to find someone to listen to our problems and not like robotic little soldiers who repeat you 10 times the same arguments to make you silly. it is his intention to put a human face to this agency I wish him sincerely good luck.In addition, it is very nice to have a partner who talksperfectly English that you can understand perfectly,it does not happen so often in Dubai:)so thank you again dear sir .

Al
Review №20

Better Homes has been our real estate agent since 2012, they have top notch service that made us feel secure with our rented property. Their Sales Executive Anita Szilagyi always goes beyond whats expected for the sake of her customers. We highly recommend them to our colleagues, friends and families.

Si
Review №21

Very positive experience thanks to Better Homes efficiency and speed in finding out our new home in Dubai. Once you are new in town usually the ideas are confused but in our case our agent Fabio Lombardi had been able to understand our needs, proposing the right solution feasible and suitable in terms of budget/comfort/location.

Ga
Review №22

Prepared people and very supportive. Good Apartments variety well maintained and with good location. The company also have maintence support, fast and efficient.

Na
Review №23

Very unethical, unclear, hidden charges, bad communication.

Ca
Review №24

We have worked with Pratik & Tommy at Better Homes over the past couple of weeks. Pratik listened to our requirements and found us a number of places which matched well. He has been responsive and helpful, picking us up to take us to apartments. It was a relaxing and non-sales approach from them both which you often dont get in real estate, something which my wife and I appreciated. Thank you guys.

Lu
Review №25

Bit of a Headache. From flight. I dont think they understood I needed to check in early. Think out of the box

Ri
Review №26

I have read the reviews , I do not know much about the old or new management, but all I can say that I have had to deal with Anita for the last 2 months to purchase another apartment in Dubai and I have been very happy about her efforts to take me out for viewings after my working hours and she gave me many good advices that turned out right. She is very professional and followed up with my purchase all the way throught from research to registering Dewa account. Comparing to my previous agent she is amazing, for sure I will call her back for my future investments.

Mo
Review №27

The worst experience ever. I contacted one of their agents to sell a property, he took the details and then never contacted me and was not answering my calls and WhatsApp. I called the call centre to change the agent and they took my details but didnt hear back from them. I emailed and I got the reply that they will get back to me but as usual they didnt despite me sending another email after one month but with no response.

Ta
Review №28

Unreliable office. Some of their agents are misrepresenting facts and acting like total mavericks. Keep away.

Ro
Review №29

Lots of new apartments. We have settled with Better homes

Ta
Review №30

I have dealt with better homes many times but never contineoaly till I started dealing through Anita Szilgy. She’s always been giving me the right advise while leasing my property . Managed my expectations to the best and after all followed up till last minute in Finaling and closing .Very professional agent 🙏

Ek
Review №31

I have had a very good experience working with Anita and can recommend her as a great agent, very knowledgeable, reliable and helpful.Anna AvetisianAgava Investments Limited

Kl
Review №32

I had an excellent service provided by the agent Anita. Highly recommend.

Li
Review №33

Insisting on 4.000 Dirhams commission for a 46.000 apartment without any negotiation - Thats just a ripoff. Unprofessional and unwelcoming attitude, not going to deal with them.

Am
Review №34

Big name with very poor service

Wa
Review №35

Very bad service ,

Je
Review №36

Looks like another one fake google places listing for bhomes? huh there is no rule of google to stop this type of companies to survive.

Da
Review №37

So far I am getting very bad service, they promise things on email and back out after that

Al
Review №38

Huh costly

Fa
Review №39

Not serious agency

Sa
Review №40

Poor

Mo
Review №41

Liam Brown is very professional and friendly. Have interacted with him. He guided us well. Keep it up!

de
Review №42

Absolutely the best real estate agent in dubai. Have now used their services 4 times. Professionals but above all friends! I consider betterhomes as a family!

Information
8 Photos
42 Comments
3.2 Rating
  • Address:Dubai, United Arab Emirates
  • Site:https://www.bhomes.com/uae/
  • Phone:+971 4 428 1398

Categories
  • Real estate rental agency
  • Apartment rental agency
  • Mortgage broker
  • Property management company
  • Real estate agents
  • Real estate consultant
  • Real estate agency
  • Short term apartment rental agency
  • Holiday apartment
  • Villa
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