Poor service seems to be nomal for these people.Having been told that my goods are ready for collection only to go there and find the place locked up and closed. I telephone the office and the person on the line is insistant I send an email; I finally manage to persuade the person that Im here to collect goods and give her my contacts name. I am promptly told that he is on lunch (12.45) and will probably be back in 15 minutes! I wait and then call the contacts mobile only to be told he will not finish his lunch until 2pm! How long do these guys get for lunch?I am not prepared to wait over an hour more... These are NORGREN / IMI distributors/agents!! So it reflects on them too.

Good stock