My second visit/stay at this hotel. Generally good rooms, great staff and service. Carpets are not so clean and could do with a shampoo. Otherwise very good. Good for parking too at dhs 15 per night, valet was very hard working and polite, but they need more staff, he tried very hard. Receptionist super helpful. Overall good experience. Recommended..

Sewage water started coming out of the bathroom drain. I called the reception and they were supposed to send someone to clean. Its been hours and no one showed up. I tried calling and they stopped answering. The room smelled like Sewage. Also the Internet router had noplug. No WiFi in the room also called many times and no one answered the phone. Never gonna come back here.

Food is very very week. We booked through online for lunch coasted 55 AED each. It doesn’t gets to the Abu Dhabi Food Quality.The desert is a bit better than the food but they all together gets 0/10

We had considered far more expensive options but settled on this one. The staff listened to our requests for a room in a quiet position and overall the hotel represented tremendous value for money and worked very well for us. Rooms are not serviced but asking for tea and coffee supplies were all well fulfilled.

Best hotel good place to relax love and appreciate how Miss Kathee assist us.

Wonderful hotel . Amazing location and the view from top rooms r just mind-blowing. Just wana thanks to Mr Tayyab and soufian for giving us warm welcome they r so professionally. Will visit it again soon inshallah

Wonderful hotelGreat locationhigh rise hotel, beautiful views, new facilities, very nice staff, value for money

Very good hotel and they have a very nice buffet The food is very tasty 😋 and the service is excellent 👍

Amazing hotel and amazing staff. Specially their customer service staff Rayyan and Ali really helped me during my stay here. The prices are also very good.

I’m so frustrated with the staff here!!! I have booked the room for 3 weeks. And guess what I’m facing? NO HOT WATER!!! I’m paying so much for this? I would’ve stayed in a minimal 2 star hotel! Such a waste of money man! God knows how I’m going to stay for another week!

Quiet hotel, in the best location of the city. Rooms and service was very good, friendly staff too.

Booked an Iftar there the other day. Beautiful dining room & excellent service. The food was delicious (a top Morrocan chief), the lamb was incredible. I highly recommend you experience their dining experience.

Amazing place for long and short stays... Very well served by Mr. Neeraj Kumar... Great room service provided by the gentleman..during my long stay - he really kept the room very clean and tidy - Very warm and hospitable environment.This place is highly recommended.

Amazing place for long and short stays... Very nice staff specially Mr. Ali in the reception who was so helpful and cooperative ... Great room and great view

Pathetic power issues, one day ac it working. Next morning again ac not working, not a single bulb or wifi working. Reception does not pick up calls. Really really inconvenient for the money you pay.

Fantastic location. Excellent & positive ambience, homely work force especially Miss Kathy, Miss Janani & room service Mr. John made our stay happiest.Tour was for rest in covid , made our experience rich.We are going to book again & again surely.

Nice Hotel and very well located. PROS: Rooms are very clean, layout of the room very confortable, furniture still looks like new. Enough technology in the room to control A/C, Lights, etc. Enough items to prepare your tea and coffe. They have an small kitchenette with refrigerator (see pictures) if you want to prepare something light. Toilet is very confortable with shower and bath. The lobby has nice team and friendly. CONS: No available public parking (common problem in Abu Dhabi) and they charge 15 dhs (around 4.5 USD) for the valet parking.

Worst experience ever! I booked a double room for 7 days with my friend, we prepaid the whole amount and when we entered the room it was disgusting. There was hair in the bathroom and a forgotten razor from the previous guest ( I guess). Also the carpet was so dirty , as if someone vomited there or was eating on the floor and left a big yellow staine. The chair had a stain, god knows from what too. We had a late check in, but after all these you can imagine that we couldnt sleep as if nothing had happened. We asked them to change our room, they said nothing could be done until tomorrow morning. They came to change the bed sheets though cause it was also dirty. The next morning I spoke to the receptionist , she was really kind to offer us another room, slightly bigger and she told me that there was no way to complain to the manager, cause it was also them who work there who complain but nobody takes them seriously. To be honest we were so disappointed, we just took our bags and we left the hotel. Even the other room was not up to standard, so we couldnt risk our health staying there. Hope more people write about the bad conditions and unhealthy environment of this place 👎👎👎👎👎

I stayed at this hotel for about 3-4 days, the experience was not as per expectation. The room was not very clean/hygienic, the room carpet was dirty, the chair had some stains, and the iron stand was dirty as well and had to iron my cloths elsewhere. There was some noise coming from the kitchenet area, I suspect it the fridge compressor, it kept me up at night.

We had a better room when we booked last July. But the place was just fine. The pool is in the rooftop and is not that big...The staff though are very friendly. 🥰 I actually hotel hop just for the pool..😂

Half a star hotel, very bad experince , I dont know who gave them the 4 stars ?!!!!Really this should be reviewed, when I checked on Booking.com I found this hotel listed as 4 stars and this is really misleading ,dont fall in the same trape as I did...

Mr. Ali is very cooperative and helpful from front desk!!😊Thank you Ali,

The hotel staff was excellent rooms clean my biggest compliment is for Mr Walters from housekeeping! I had forgotten some important articles in my room he found them and was able to retrieve them for me when I returned to collect them! A huge thank you to Mr Walters the housekeeping and all the staff for their honesty and hard work!

#Worst place ever #Clickbait #Not recommended #Never going again. The Symhony restaurant was absolutely the worst place No quantity No quality.

Everything!!! The location, staff, cleanliness, & facilities.The hotel is really nice, the deco and the vibrant colors.Love how convenient the place is.Great meeting rooms, pool, gym and spa!!!

Receptionist was arrogant. When we ask something, they reply in an insulting manner. Room is spacious but need a thorough cleaning. Can hear sound from other room.. Customer service is zero.

I appreciate the good locking staff, their ability to help the guests , and specially I thank Ali, Kathee, Jing and the India lady in reception,, they are adorable

We got this deal through cobone for pool and a meal. The pool looked nothing like the photos and we then go to have lunch to be told we were meant to have a reservation. Plastic cutlery and paper plates even though this is meant to be a 4 star hotel. Rude receptionist and unhelpful staff.

I would like to inform you that my stay in Golden tulip downtown hotel was really bad! The manager was unprofessional and he was shouting on me and my guest his nam is Adel and also the other staff member was rude her name is Jgn. Here is what happened with us:1-i was staying in the room alone and two of my friends they came one of them she is staying with me and the other one she was only visiting for dinner and they didnt allow them to enter, then my friends decided to book another room for them again Mr adel he refused to give them a room, he said I know u will visit each other so we will not give you a room and my friends left the hotel.2-i went to sleep and the one of the curtains dont have sun block so I reached out to the house keeping for help and they told me to change the room, I didnt want to change the room however, they insisted then I told them I will after 3 hours then when I was ready to change the room I went to the reception and Adel was there and he didnt want to give me the other room as per our conversation he said that he showed me the current room and I liked it so no need to change and I explained to him that his colleague is the one suggested to change the room even though I didnt want to change the room I only asked to change the curtains but the house keeping wanted me to change the room and it took forever to change the room.3-at the same day at 10:30 pm I came back to the hotel and stopped by the reception where Adel and Jgn was there and I asked to extend my stay for one more night and I wanted to pay for that, but Adel he refused to allow the extension by saying ( you need to talk to the manager tomorrow morning and he will decide whether you can extend or not).So what happened here that they disrespect me and my guests, refuse to give a room for the customer, they didnt offer comfort stay and Adel and Jgn was the reason for my uncomfortable bad experience in the hotel, I am so disappointed.

Very good services , Very Good breakfast buffet , Excellent pool temperature, No travel adapter provided , room service cleaned the room + changed towels + added soap while having breakfast , Vallet parking is charging 10 AED / night which is better than paying a fine , location is near to corniche, quick access to high way

I have been in Golden Tulip Hotel in Abu dhabi downtwon for several days among national holidays.The experience of the Golden Tulip Hotel was ever worst.First of all, When I had visitors to my room, I had to pay each 25AED per one visitor.One staff said my visiter would be registered as a guest for one night in hotel computer system and it could not be deleted so that I had to pay the money for every additional visitors.It was really terrible.You should know this fact before booking this Golden Tulip Hotel.If I had known the fact before, I would never had booked this hotel.I have stayed at various hotels in UAE, but in any other hotels I have never experienced this ridiculous system.In other hotels, they just only ask the registration of Emirates ID for visitors.The Golden Tulip Hotel didnt suggest me any documents for their policy.I was so embarrassed and upset on this.The second worst thing is the following.This Golden Tulip Hotel is under operating valet parking system.On my first day, like as other hotels, I left the car key in my car and I got the tag from parking staff and then I told him my room number. That was all.But in the second late night when I arrived from my goingout, the parking staff asked me to put a stamp on the tag unlikely the prior day, so I went to the reception.But the receptionist asked me 10 AED.At he moment I couldnt understand the reason for the sudden payment request, not his words itself.Thus, I said that what? why?.But, he said again with the face expression as if Im a fool who dont understand easy English that you have to pay 10 AED.That situation was so much frustrating cause I asked the reason, anticipating for an explanation of the hotel parking policy.Nevertheless, there was not such a polite accountability, but only the treatment as a fool.Lastly,The attitude of reception staffs was really impolite and rude.Having a conversation with them makes me feel bad.There were chances to talk with four employees, but all of them without any smile on their faces treated customers as if customers are nothing.Customers look like prisoners in fornt of police officers.Nevertheless, the room cleaning guy Mr. ADIL was always happy and kind to me. And breakfast restaurant staffs were also good.They are savers in this hotel.I seriously doubt that The Golden Tulip Hotel has the value as four-star hotel.Additionally, thanks for giving a big room to me. But actually room size is not so important for me.

What a pathetic hotel..! Wish thr was an option for 0 stars. For review readers, pls avoid this hotel. They even charge 10Dhs for in house guest parking.. never seen that before.

They have an excellent team of proactive staff. Javy, asad, adil, Jan Mohammed showed grt hospitality. Cheers to them!

1 star for the rooms and cleanliness. However, I definitely had the worst experience ever in this hotel, I eman Ive been in hostels much better than this, and its supposed to be a 4 star hotel.They did a mistake In the check in process as I requested breakfast to be included in the bell. I asked my room to be cleaned and they didnt until 5:00 pm, breakfast is poor and not so many options, and good luck finding a parking lot for your car here. And finally you wont be able to take a nap afternoon as the construction works next to the building is on and the sound cealing is poor.

The GSA was doing check in for me then one girl came his colleague and they start talking with each other and just ignoring that Im doing check in !!I asked him for good veiw as I believe there an empty rooms in the hotel he said sir its very nice room with good veiw and my room is 306 with office veiw !! They charging 10 AED for parking to generate more revenue which is very bad for the guest experience !!! Im not recommended this hotel .

Charging 25 dirhams for each visitor. Like seriously? I came to meet my friends and paid for my room. Why are you such interested with my visitors? They are not even staying with me, you can log them what time they come and leave but what you are doing is too personal already. Dissapointed.

Basic hotel that is in need of a refurbishment. Staff are very nice. Breakfast reasonably good.

They have actually cheated me, I had booked with them for three nights and I asked them I shall check out at 10pm for which they asked me to pay extra which I did, however they forced me to check out at 6pm, basically do not trust them.

I have mistakenly booked a room for a wrong date. When I came to check in I found out it was booked for a day before. I did ask, for I refund but was told there is nothing to be done. I have not seen a country or a company that you will be fully charged for something YOU DONT USE. If it was a small fee, I could understand but the full amount?? Seriously? Ill file a complaint about this. MOD was aware of this! I was a regular, not any more..

Cleaning is pathetic (We requested them to clean the room, they didnt, then after we came back we requested again and we had to wait for them to finish cleaning), TV is old model and very small, Parking is Horrible...!!The only thing is they have few nice pictures to attract the potential customers and i was deceived by them.

Stayed here more than a month and felt like home as most of the staff here is friendly and housekeeping staff is really good at there job. Each and every thing is taken care also as Hotel is in city so everything is in reach. I must appti ieate Housekeeping guy Mr. ADIL for his dedication to his job. He is to good and polite.

The room is good but the carpet need deep cleaning or replacing since you can see it not clean and with the daily Housekeeping it is not cleanedThe toilet is good but you can not get hot water and need some miner maintenanceThe room door lock is good and the system for Housekeeping request is good with new technologyThey refill tea and coffee in the room daily but with only two sugar bags which are not enoughThe internet wifi 90 % is ok but some time are slow and low signalOver all is good as a roomFull board selectionYou will found good options of breakfast fast service but without fresh juices comparing with other 4 stars hotelsLunch and dinner have more options for indian foods and one or two for other nationalities and the plates presentation is not good compared with other restaurants and 4 stars hotels and quantities of the food is not enoughThe hotel team over all are very good and from the reception to the restaurant team all are great to serve you in a good wayThe major problem which let me think more before I book again here that there is no parking every day the security said full so you need to suffer to found a parking or to pay daily 15 AED on mawaqif under ground parking

We were expecting a better hotel seeing the star rating...Initially the reception lady was behaving like as we have come to stay at her house and she is not interested...I didnt get answers for my questions..and also check-in was delayed.Entering the room, the carpets are very old but room seems to be neat..later after few hours I started breathing difficulty and noticed it was because of the dust that entered to my lungs from the carpet..We asked the housekeeping staff to vaccum, but no luck...the cleaning is not proper..Finally they show few other rooms, but still d same ...few had smoke smell..though they mentioned in mentioned in amenities that its SMOKE FREE , many rooms have the smell...I ended up hospitalized due to breathing difficulty though booked expecting a relaxed stay....

Good enough to spend some nights. Spacious rooms, somehow cleaned, rapid services, nice staff. Not such a diverse breakfast but you can satisfy the basic needs. Until the 4th floor there are smoking rooms. Dont ask for one if youre not a smoker because if you dont smoke, the smell might come in your room from your neighbors.

Not bad but need to improve . bathroom have drainage smell🙊 and water leakage.Under ground Parking is available .

Acceptable quality at acceptable prices. Getting this quality of a room in the center of the city, especially during a busy season was a steal, while others more average hotels were charging much more.No issues to use again at this price. Sure it is dated, but definitely acceptable.

Great place close to the water that offers a wonderful shopping experience and eateries. Great view and a historical place that truly captures the essence of Coronado Island. I was fortunate enough to enjoy the visual delight that is the Hotel during their all season. Their lights are amazing and they provide an area for ice skating as well. The Del does not disappointed.. its really amazing... all service aree good.. food quality better.. room biggest and stay well.

I am very much satisfied with our overnight stay in this hotel to celebrate our wedding anniversary. Ms. Rita upgraded our room to suite without any additional charges. The style of the room is very modernized and spacious. Will definitely come back here again for sure! Highly recommended!

Very clean and well maintained , I got in very budget pricing...

Excellent service from Jan Mohammed worker service excellent thanks so so much room number 608

Thanks Ms Jane(reception) for making my stay memorable. You’ve been very helpful ☺️

Worst hotel experience ever had to face. Slow service, bad food, very dirty! Few staff are nice (the one star goes to them) but apart from that, horrible place and waste of money. Would never go back again and i do not recommend it to anyone.

The worst customer service you can ever imagine, i will highly recommend to not to book this place, the staff from the entrance till the room service is really worst.

Very good, staff is kind, rooms are clean , but carpets are not. I stayed in a non smoking room but there was a very bad smoking smell that could be dangerous for babies and kids.It should be strict rules to segregate the non smoking rooms from another rooms

The rooms are fine, a little dated, but fine. The staff are the worst. The lady had bad manners and kept lying striaght to my face. The hotel was much better managed before it became a goldin tulip hotel.

Dont know how more expensive rooms looked as we were in budget one, but it was dirty in places and the carpet had markings from previous tenants everywhere. At least staff was nice and professional.

Excellent 4 star hotel with all the amenities and latest hotel technolgy standards

At the very first, the security guy (name Edward) from WHOS permission I wouldlove to know asked my ID, after when me and my husband returned back to the hotel on the very first day of our stay?! Reception is never answering. The hairdryer didnt work and no one bothered to change or fix in our few days of stay. The kittle didnt work. AC had been fixed on the third day of the stay. First time we met such a bad service in UAE. Would never recommend!

The rooms are very beautiful.But the cleaning very bad the carpet full of stains and smell very badWhen I arrived the tv in the room not working when I called them they send one mantinance technician without uniform and name badge and the technician he stand on the table to fix the TVNot only the technician even the house keeping attendant his also without uniform .

2nd time when I booked with this hotel. I have driven 400 Kms only and Again they said they dont have room available although the booking was paid. I had to make complain to get a room this time. They shouldve call in advance in such type of issues. Nobody did! Also another person before me at the reception was complaining about something similar.Hotel / room looks nice but not clean and a lot of signs of wear and tear. Worst service /

I stayed in the hotel for 4 nights. The concierge work is really slow and annoying, I wait for 10 minutes every time I arrive the hotel for them to park the car. And wait for another 10 minutes when leaving the hotel. And sometimes they just give me the key and tell me where the car is parked to get it, I have no problem with that but one time it was parked in basement 5 !!The shower is broken, the toilet is not clean and the water nozzle isn’t working properly. I’m very disappointed with the service, I was planning to come again but not after what I experienced.

Great location .. value for money

Very good hotel

Placed at very convenient spotAlmost everything available just at few steps

Very bad wifi system, you cant imagine how poor it is, this is my worst wifi experience ever,

Very good hotel. Nice staff & Brilliant services!! 💝

Very bad service comparing to 4 stars hotel . The arabic girl who is in charge of reservation talk in a very rude way and dealing unproffessionaly and unfriendly

While I called the hotel for room booking...I was very much happy with the way how my phone was answered...within 3 ring and the way how receptionist had addressed my query.While I came at the lobby for check-inn, the bellman had politely approached me and asked me for luggage assistance and offered me valet service which made me a good feeling just even before I could check-inn.Moreover, I saw Mr. Ahmed Hilmy who represented himself as an Executive Housekeeper also personally assisted and escorted which gives an impression of the culture of the hotel which is very nice and appreciated. He made sure that our room was nice and clean and when we entered our room, it was smelling so fresh and clean that my wife mentioned next time whenever we will have some work in Abu Dhabi we will prefer to stay-inn here rather than staying in our house or at relatives place.We liked the cleanliness and hygiene of the hotel right from the entrance of the hotel lobby till our room. All staffs are so helpful, jolly and smiling. Receptionist staff Aalia who checked us in was very quick and all I needed to do was to sit for a maximum of 60 second and sign and move to the room, this express check-inn and check-out was amazing and I was very happy to see such process of the hotel. I would say the management of the hotel must have made a huge effort in Training Staff to make guest happy.Kudos to management team.I would come again with my wife and also I will recommend this property to my friends and colleagues !!!

The hotels well located, friendly valet officer, great reception that welcomes guests with a welcoming smile, the process takes abit of time but its a new hotel so thats understandable.The room has cheerful positive colors which gives the person a nice vibe.The technology is good in the hotel.Cleaning is well doneRoom service, maintainable and all staff in general are greatThe breakfast doesnt have many options and it ends at 10 30 thats abit early for some guestsHighly recommend

I was excited to choose this hotel as shown in the photo that was clean, but unfortunately to say when i arrive and giving me my room, carpet was so dirty of stain, towel rack is broken and dangerous to take your towel and fall the towel rack. Shown photo on website is not what you expected. I was complain in the reception to change me in the other room but only to say to call me but i wasnt happen, I stayed for 3 nights.. I will not reccomend this for staying and paying same like other hotel where its clean....

It was a nice experience staying at gloria downtown. Food was a bit expensive but room interior was nice and vibrant and service was courteous.Deserves 5 stars!

Everething is very good specialy ms Maria and mr. Umer

Great hotel in Abu Dhabi .. right in city center .. me and my guest stayed on October 9th 2019 ..

At first when u check In u booked at 480 but u hv to pay 620aed.. Then they tell u to wait or go on on your own as they hv only 1 person for luggage service.. A warm welcom 😒Then in booking they were told for baby cott nd i was calling them til 11pm n they were answering ill check with house keeping every time..Pool is closed at 6pm..😭

I give my review 1 star because unfortunately there’s no 0. Sufyan from front office was very rude and offensive. I don’t think in any culture, work place, or a hotel, snapping your fingers to call guests while shouting from across the hall is acceptable. Terrible manners and terrible first impression and obvious lack of training. The hotel needs to invest in its infrastructure and maintain a better image if they would like people staying with them. I was lucky my car was still not parked by the vallet. I walked out of the hotel and will never come back

Great hotel, u will get ur moneys worth for sure, well equipped and all kits are available already such as shaving and dental kits.

Nice hotel, clean, and accessible to all restaurants in Hamdan Street.

Its good, there is no Indian channel for TV. There is no door stopper, each time a person is coming out for any reason the door is getting locked.

Try to make reservation for the sushi night. By email and phone. Nobody knows. Already pre bookes and payed voucher. Again nobody knows. Its a shame. No sushi nights. Do not make a reservation in this hotel. They will forget or dont know.

Nice Facility.... my personal property was stolen in my luggade during my stay. It has been very diificult to reach the management to get any help.

Everything is up to the mark except rooms floor carpet is a bit dirty .

It is nice place to stay for business and leisure.It really justify four star rating. Very much close to the business hub Abu Dhabi while entertainment places are also not for away. Only problem is with WiFi which is little slow.

An excellent place for rest during uae visit.

Guests liked the large, clean rooms, though some said they were dated & maintenance could be improved · Guests liked the large bathrooms, though some said they could be improvedNear the city center & beach shopping restaurants & bars nearby Easily accessible by car guests noted the affordable parking

This is a nice place, but a little hard to find. The rooms I have been assigned have absolutely no view.

The staff is perfectly helpful, everybody speaks and constantly smiles, takes care of and especially loves children

Convenient place near to the city.The rooms are nice but the design of the toilet was not done well .The breakfast was good. But the service of the staff is not really good.

Staffs and rooms and other facilities are ok except the stains in the carpet..the buffet has limited choices only but the foods are great

Nice cozy place went for buffet food is good but very less options at least 1or 2 starter instead of 5or 6 sweet dishes or could be more options in salad anyway service is good and quite reasonable

Affordable hotel with spacious rooms but was not clean at all

I came to Abu Dhabi for eid holidays, beautiful restaurants with amazing food and lots of choicesOn buffet and friendly staff and value for money.

I got a room for the weekend business trip, at a very low rate. For that price the hotel exceeded my expectations. Its very clean and quiet and the internet was fast enough

They lost our car keys. We stayed for 3 nights at the hotel and on the 1st day they lost our keys. The manager was useless and we sat around all day untill they managed to sort out another hire car for us at 7pm. What good was that. I emailed the hotel numerous times complaining and still not had a response. Very very dissapointed never ever again

Very bad experience staying in this hotel. Me and my friends will not come back anymore in this hotel. I will not recommend this hotel to anyone, poor customer service from Filipina receptionist and Filipino guy in the security. Especially this liar indian guy in the swimming pool (life guard) We paid for 5 extra person and gave us only 4 towels and insisting he gave us 5 towels. This Indian guy (life guard?life annoying) is soooo rude.

Very good service I am happy

Very good hotel, neat and clean rooms;Friendly staff

Comfortable at reasonable priceSmall gym

This hotel is good but not great

Nice hotel yummy food staff so friendly not so strick and the location very ideal

Reception staff unhelpful