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ACE
Abu Dhabi, United Arab Emirates
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Jc
Review №1

Happy with my visit, came not having any idea on the iteams i need to buy and the staff Sonam helped me out to get what i specifically need..

De
Review №2

Bought a window weather strip. It was very low quality. The glue on it was very weeks. Says 3 years warranty, but it wont even stick to the surface even for 3 minutes. Later bought the similar product from amazon for half the price, which clearly stated made in china, and my job was done.Just selling something or anything under the name ACE.only brand value, no quality maintained.

Ya
Review №3

Its not as big as you may think! But i found all what I wanted, staff very helpful and welcoming. I had a hard time figuring out the prices of some items, the price tags where not placed properly on the shelves.

Ar
Review №4

You can find almost anything DIY here. Painting section is pretty good too.

Am
Review №5

The available collections and brands keep diminishing by the day, they used to bring in renowned american brands and high-end german and european ones, now everything’s Chinese and low-end yet with the same price as the high-end brands. If we wanted common things we’d go to dragonmart or danube, ace used to be unique now it isnt.

Va
Review №6

Back to work, am very delighted to be able to come again to ACE and purchase the quality tools i need, with great special offers as well.

Tr
Review №7

I like it too many things u can find her for ur home mentenance

Do
Review №8

Quite a huge store, but they didnt have what we were looking for or the staff didnt understand what we were looking for

Ah
Review №9

Very helpful staff specily by May and imtiyaz. Best customer service

En
Review №10

Good and big place. You can find lots of goods for home, garden, cleaning, electrical devices and kitchen needs. They have helpful staff around the shop. There is sale on good items to buy (electrical fans, cooking set, and others)

De
Review №11

2021 Aug. Store layout improved.

Vi
Review №12

Great staff always well prepared for the customers

Ma
Review №13

Quite a lovely hardware shop and much options. But staff need some sense of urgency, went there and waited for assistance for like 20mins. After notifying someone that we need some help in certain products still waited another 10mins, thanks to security guy who was running around looking for the guys to assist us.

Fe
Review №14

Great experience shops all kind of 🏡 home items available staff friendly helpful service always so good 😊

Ke
Review №15

I had the worst experience with ACE customer service. It took 4 month and 4 visits to yas mall branch to get their response by WhatsApp for a 900 dhs vacume cleaner which didnt last even 6 month and at the end they asked me to pass by store and pay the repair charges before they proceed with repair.Even no account to do on-line payment has been given even I have asked several times.It seems customer supposed to server them , thats how they deal with us.I am fully disappointed and will never recommend ACE to anyone.

Ta
Review №16

The best Ace in A.D. have many household items,almost everything

Pa
Review №17

You can find everything in construction here but expensive

Am
Review №18

Impeccable service by Nabeel. This person is calm, friendly, happy to serve you anytime, find alternatives and solutions for your requirements & adjust your paint color if you think it needs to be darkened/ lightened. Ill definitely go back because of him. Apart from that, the store has increased its selection of home tools & equipment, so Ill also be going there for that.Thanks for your services Ace

kh
Review №19

Good place. Under staffed.

Fa
Review №20

Nice store, not as big as in Dubai. But still, many essential things are there.

La
Review №21

The store has all the basics you would need for DIY.

He
Review №22

Sales person are friendly and u can have what ever you search for ❤️

Aw
Review №23

I find it little pricey compared to other stores . Lots of items without price tag .

Wa
Review №24

Ace Hardware Mina Street Zayed Port. The store has two entrance. Take the roundabout first exit, take the u-turn, first right. There is plenty of parking space available this side of the store. This branch is smaller than Yas and Dalma. Not too many options available. DIY. Gardening. Lightings. Bathroom Laundry and Kitchen accessories. Storage boxes. Camping. Barbecue equipment.Everything you need for home improvement.Friendly staff. Wheelchair accessible

za
Review №25

Only 1 person available for assistance in paint section. Waited for assistance for half an hour and then was said the product is out of stock. Need more customer service

Al
Review №26

Poor service not enough stock of common items

Wa
Review №27

Great & Value items plus the customer services and the specialist advice

Mo
Review №28

Always a go-to for DIY projects, home equipment and gardening

Mo
Review №29

DIY favorite place

Ab
Review №30

Quite please, the prices are bit high , but the good thing the guarantee they give.

Co
Review №31

Good place for home collection in all areas!kitchen or bathrooms and gardening! If you like tools like me then its a place you will spend hours without getting bored! Offers were on most of the items! Lovely thing it was also just next to Toys R Us so i didnt forget the little one!

Ra
Review №32

A good hardware store.. It has never failed me.

Ja
Review №33

Basic DYI staff here. If you need special, go to bigger ACE.

Na
Review №34

It have all variety of things you may need in a hardware store

Na
Review №35

Excellent and helpful place. I have bought paints here for a DIY activity and the staff were great with assistance

Ya
Review №36

Good DIY shop but, it is expensive

Am
Review №37

The place is owsome, but you are on your own. If you were lucky to spot staff and ask for help it would be a miracle.Also it seems certain nationalities are served differently.

Mo
Review №38

Best place to get your tools and paint from. They also have items ranging from kitchenware, gardening and outdoor grilling.

AJ
Review №39

Avoid for paint. They don’t stock paints on display. Picked colors then was told they don’t sell them.

Fo
Review №40

Need more improvement in displaying the items. Overall good place to find some necessary hardware

Mo
Review №41

The loveliest most friendly staff

Vi
Review №42

Find all your DIY things here and more.

Sh
Review №43

Awesome place for engineers

Ra
Review №44

Good place to find what u want ,there is alote of parking spaces there 👍

Al
Review №45

The employee needs more training and the store not like Dubai stores (always the products out of the stock).

Jo
Review №46

Had nearly everything and not too crowded. Much larger than Mina location.

dh
Review №47

Must to visit place if you have DIY works at home.

Am
Review №48

Hardware store with a wide inventory from kitchen equipment to outdoor furniture that include all typical tools for bricolage and basic electrical materials. Same chain but bigger shop and inventory is in front of the ikea store in yas.

Jo
Review №49

Products are super with extended warranty and better prices, the after sale service is super and care for the clients

Bh
Review №50

Awesome shop, all hardware items are available here

Co
Review №51

Good general hardware store, prices are a little higher than in other places but generally is a good place to go is you want a one stop shop for home supplies and tools.

Ma
Review №52

Very poor they send me an opened item, I call the call center they told me I can refund item mina, since I pay cod they will give also cash, arrived in Ace mina branch, I ask the duty manager he said he dont know about it, I have to insist so he will check..... Poor service dont buy Acr online....

Ma
Review №53

No need to introduce ACE. They have a very large collection of all outdoor as well as indoor tools and gardening stuff also

Es
Review №54

Big , but very limited items. didnt find what im looking for..

hu
Review №55

Great service and helpful staff. I purchased an item that was defected and the manager helped replace it and provided me with a discount for the trouble as well. Highly recommend shopping here!

Gi
Review №56

Im having a horrid experience with you.Made an order on Thursday for click and collect the because it was promised to be faster than free delivery. 3 days in, today, no update if I can collect.Called customer service at 9:40 took forever for someone to pick up. Male agent promised me he had sent angry message to the store and for the store to call me.14:00 still no news and called you again, spoke with female agent name Jenny. She promised to call me back within 1-2 hours.17:00 still no news, I called again and spoke to a male agent with no satisfactory result.No idea when my order will be ready for collection despite what your website had said 2-3 days for collection!What a horrible experience!When I asked what if I want to cancel my order, he said its up to you but the money will only be credited 4-5 working days.Horrible horrible horrible!!!

Pu
Review №57

This store is great. They have a lot of high quality items and great service. Especially Nabeel and Mumtaz!! They are always so well informed and helpful.

be
Review №58

U will find all the tools here

N.
Review №59

Extremely non sense expensive products which person can find the same products for less than half price else where

Ad
Review №60

All handy tools in one place

Pe
Review №61

Love a bit of ace

Na
Review №62

They have it all... as any ACE store. They also have convenient parking. Ace doesnt get my 5 stars because their prices are quite above what you can find in other similar places... problem is that other places do not have it all in one place.

Je
Review №63

Overall good stock

Co
Review №64

Ace in Al Mina was very easy to get to with good parking availability. They had a wide selection of products as listed on the website with some items out of stock but they offered to order these products in for me if I wanted that product specifically, they even offered me similar products that would get the job done just fine.Overall the staff were friendly and welcoming and I recommend it to others. Not 5 stars due to some items being out of stock.

Di
Review №65

😀

Fe
Review №66

You can find lots of different things staff are good prices are okay

Mu
Review №67

Different feeling of self house maintain and small indoor works

Ar
Review №68

Good

Di
Review №69

Good items

Mo
Review №70

For all your suppliers and DIY products am so happy they have this branch here close to work

Re
Review №71

Great one stop shop for all your DIY needs.This ACE store is conveneintly located in the Mina area of AbuDhabi ; it is much smaller than the Yas island store, but still has a great range of items. BBQ grills and accessories, some kitchen accessories, paints, gardening section, vehicle care accesories,and quite a lot more. Helpful and knowlegable staff.Easy parking.

Ha
Review №72

ACE is always an attraction to handy fellows who are DIY hardwired. Every time I visit, I find a tool that I have been looking for a while. Varieties of items for home, garden, car, hobbies...prices are usually affordable

sa
Review №73

I bought water purifier carttridge which is a local production from their Supplier, but they sell it very expensive in Abu Dhabi Mena.

No
Review №74

Great customer service. The last star is removed due to size and lack of availability of items in the bigger store.

is
Review №75

I like ace but the one at yas is bigger and nicer

Ga
Review №76

Too big to handle, but you have no choice.

VI
Review №77

Great products for home and industrial usage at optimum price.

AB
Review №78

They really need to stop trying to become something else, focus on tools, parts and hardware and it will be a much better experience.

Am
Review №79

As a hardware store it is ok. No wow factor but probably you will find most of what you basically need

Pa
Review №80

Not a huge selection in this branch but staff are very friendly

Ar
Review №81

Everything for home repair, tools and utilities under one roof

Fr
Review №82

Poor Customer service! Sent our water dispenser for repair, waited for them for 14days until they called me that our dispenser is fixed and ready for pick. Informed us not use the dispenser for 3hrs after that tried our dispenser and ITS NOT FIXED SAME ISSUE NOT BEEN FIXED.

Ah
Review №83

Mostly you are going to find what you want there, but more expensive than any other store

Pr
Review №84

Best for tools, sometimes they offer fantastic discounts.

SA
Review №85

Have lot of tools and daily use equipment, butPoor customer service and price is not shown for some items.

Ma
Review №86

Conveniently located close to the city center, but the product selection is limited in comparison to the branch on Yas Island.

Ta
Review №87

Wrong descriptions, wrong items delivery. No customer support servicethey dont answer niter emails nor phone calls. Something responds on fb but it goes nowhere, a bot perhaps

su
Review №88

I ordered an electric saw brand Bosch and after 5 days I received the item but without battery and any cables, I spoke with call center and told me that it doesn’t come with battery or electric cable !!! Very disappointed. What should I do with it then? It’s like baying a new car with no engine! The agent told me that someone will call me to take the item and refund the money but no body show up till now.

Sa
Review №89

I love this place for diy hub

Di
Review №90

Staff are very helpful. Genuine and good products. Bargains are available.

Al
Review №91

A variety of merchandise, the lay out is not as spacious or as appealing as ACE on Yas. But you should find what need.

Sh
Review №92

Very nice little expensive but good product

Da
Review №93

Limited hardwareoptions

an
Review №94

A place really I love to spend hours. Ideal place for people who have ideas for home improvement.

Mo
Review №95

Nabeel is amazing, super helpful and quick.

Br
Review №96

Loads of everything for the house. When things are on sale, the price will be comparable to other stores around. You cannot beat the selection here.

ab
Review №97

My favourite place for hardware, great quality

An
Review №98

Almost 1/5 of the items are not priced. Various trolleys of new goods left unpacked around the store. Staff are very helpful once you can catch one but they are hard to find. The floor staff are great and must be commended but there is poor management. Also - dont buy plants here - save yourself 90% and go to Mina port!

Ma
Review №99

Small branch but had the essential items

Bo
Review №100

Bad service, havent received my items for more than one month. Call center is almost busy. Not recommended

Information
100 Photos
100 Comments
3.8 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:https://www.aceuae.com/en-ae/
  • Phone:+971 800 275223

Categories
  • Hardware store
  • Outdoor furniture store
  • Paint store
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
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