Worst experience with Mawaqif (ITC) and customer service are professionally trained to say sorry instead of recommending a solution. I’ve got Aed 5000 fine and requested them grievance but no action has been taken yet. Such an inhumane approach !!

No more functioning. I went there and they are closed.

Delayed services. I filed a complaint then it takes almost a month to response, then the staff knows nothing. Tried to call the 80088888 all I can hear is someone talking in Arabic and no response waited for about 5 minutes still no one is on the line. Please have a staff that is more efficient and responsible. Website is not even secure.

Because they (mawaqif) gave fine , to force me to visit ITC . I paid the parking ticket for 24 hours. And it was Friday, and I parked in a 100 percent legal standard parking area , where I park since one year. Now they gave fine that its not allowed parking area

Am so happy today l dropped my wallet in Taxi I called they said they will follow up within 7days and it didnt reach 7days l got my Wallet thank u so much Arabia Taxi . Thank you INTERGRATED TRANSPORT CENTER. Thank u Mr SATNAM SINGH. Allah bless you 🙏 I appreciate

They have shuttle service from the nearby parking to DOT building enjoy.

They don’t help, just gave number in What’s Up, very-very disappointed

Call Center staff was vey helpfull

Very irresponsible staff. If you wait one years you will not got reply for mail. Staff are not helpful you will wait for number and they will busy in mobiles like mobile his duty. I make residential car parking and i payed but still i am getting fine on same area. I visited many time but no body will lesson to you becaui don’t have any friends there

I have got a fine which was issued by mistake but when I informed thru the call center I have got the fine removed within 24 hours. I thank and appreciate the prompt service done by the DOT especially the call center agent who took effort and helped me solving the issues in very short time.

New express bus service is too useful and have an suggestion please provide one pedestrian crossing bridge in the Al Maqta police check point. Because its highly useful to changing buses and reduce travel time.

Location is nice & Transportation is available to this place 24*7 by public transport & Helpful staff . overall very good .

To : Taxi Driver: Mr : Martine mutebi , 24333ITC teamIt is nice, to find someone honest and caring! I would like to thank the person who returned my wallet left in a taxi on Friday, Aug. 10. Whoever and wherever you are, I truly hope you read this and know how much you are appreciated. I can only offer my heartfelt thanks and wish you the best for your life.This is a great opportunity to show my appreciation for the people who seek to return forgotten possessions and will encourage others to do the same.This kind acts I receive today definitely brighten my day. Once again, Thank you a million time !!!

Very good

Your bus 1037 very hot ... no AC... hope you address this problem... thank you...

Its awesome service ...This is to applause Counter Number 1,2 & 3 who responded on time and treated best clients.Thanks

There is no bus from najda st. Fatima mubarak going to city of lights. All people working to city of lights Al reem island are very upset for this. We are working there and now its very invonvinient to go by taxi every day it cost us a lot.please do something for this.

Work place beautiful place

Very slow service and no proper guidance

Good service

Existing picture is wrong T(Up-loader has uploaded Traders hotel view) but Correct Location for DOTs New Building. Please find my correct picture uploaded with my review .

Excellent and quick services

DOT Mission:Regulate, plan and develop an efficient and well-integrated transport system that serves the public interest by enhancing mobility and delivering safe, secure and environmentally responsible Aviation, Maritime, Public Transport and Highways sectors.TransAD - ITCIntegrated Transport Center associated with Department of Transport.ITC located inside DoT building 4th floor.

Beware the crooks, and track the route on your phone! One drove us via the far end of the city, doubling the distance and price. Got nothing and my contacts instead. Come and get me, pity retard.

Its very simple

Ive been trying to call your phone for 5 minutes, tried again for 3 minutes, but seems like nobody is attending your phones today.

Good Customer Service! Mr. Amjad

Useless! They informed me that the taxi is not available 1 minute before my appointment😣 I was very disappointed.

Several services at one place, not only vehicle related. Parking could be a bit problem though.

The worst taxi company ever.

They are not available once we need them . Specially between 7:30 And 9:00 AM. they should find a way how to solve this problem !!!

Good

Useless. Drivers never come on time, if they try to cancel a booking then you cannot rebook as the system still considers you as booked.

Shifted to reem island

Pretty good

Good Transport service in Abu Dhabi UAE

ADM#transport#Meps

Changed to Abu Dhabi municipality branch

Work place

Awesome!

The entity where the call center and follow-up dealings are polite and respectful in dealingBut in terms of the procedure with complaints, it is not satisfactory and does not deserve any stars. I mean here with parking permits for old violations associated with the plate number and it was not linked to the traffic code of the first owner and remained until the number was registered in my name.And the solution presented is not as hoped and the call center closed the complaint because they only have this procedure described below:The presented solution is complicated and does not have a facility for a technical error that I am not a cause of, as it requires visits to traffic and their office with a PCR examination and a loss of time, effort and a working day from my leave balance!Instead of developing requests receiving and solving them electronically! Unfortunately, some procedures are still not automated, and they are asking us for traditional visitsKnowing that the Traffic Department provided a clearance service with no violations until the date of submission electronically and through their official application without sufferingAnd those involved in the transport center insist on submitting documents manually!The quality of procedures and services does not reflect the desired ambition and does not fall within the framework of competitiveness. Rather, I consider it one of the most lagging parties in providing its services to the masses at the level of local and federal authorities, in which I saw more comfort!In addition to the above, the web page of the Mawaqif website is slow, completely unwieldy, and in need of development!Advice to everyoneThe Tamm Center website is on the process of renewing and issuing permits for more practical parking lots.My greetings

It is sufficient for the building to be affiliated with the government of the United Arab Emirates, and it is the pride of all residents, expatriates and tourists at the level of countries in particular and the world in general.

All thanks to Sister Jamila for helping me obtain a parking permit

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Unfortunately, some dealt is inappropriate. You talk to them. They respond to you coldly and without a smile for the customer or the visitor in the center. And God has a flaw. We in the UAE are the country of our father Zayed, may God have mercy on him, and may God protect Sheikh Khalifa, the Muhammedes, and the rest of our Sheikhs, may God extend their life.I have been submitted for 4 years in this department, and unfortunately, there is no response to your day 💔

Now, at this moment, one of your employees rides with us in the seats reserved for women. The best thing is, he sat next to a Filipino woman, right in front of me, and most of the seats are empty. When I asked him why he sat here? His response was that he was the supervisor and that he couldnt sit in the men’s seats because he was dizzy there? What a justification he feels nauseous if he sits in the back and does not feel it while sitting in the foreground with a foreign woman ... so this is the behavior of one of your employees and the driver, so how do we blame others who are not Muslims in the most general .... and of course he did not move and continued as if nothing had happened It is ... the flight from Abu Dhabi to Sharjah is called by the driver Bakht and the supervisor is Halim, as the supervisor told me

Excellent

May God’s peace, mercy, and blessings be upon you. I registered a new car in my name and I did not receive a message to activate the account, and I am afraid of something contrary

Very excellent and I wish to activate the system fingerprint face on the gate

Vehicles cannot be registered with the tariff gates service and the call center blames the technical team

The handling is very excellent and very very elegant

Syria Sttlk Yarouhi dear Aelb all to Syrians

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I found a bad deal

The line is busy for long periods

Syria and God just released it on you, Lord, my beloved

The second day of Ramadan in 6/25/2015 God bless Muhammad and the family of Muhammad and the Iraqi people defeated its enemies

I am still a good person from my point of view

GarageSweetKalashJustBeahAphidMoSweetThe Neige

Hello Come with me on a journey to the groundHahahaha

Thank you

I want a taxi

Peace, mercy and blessings of God

Even less than a star

O Faraj Muslims everywhere

Cool

Hi Bojar

DMAT

Mogadishu

The Ribbons of Ar-Riyad

Al-Arour hospital

Peace Ramadan

Easy

Hussein Ali

Hello ...

Hi

Look

مدرلصد

Akarmmlh for marriage

JubaSee him

Mafi talk

Allah is the Lord

Town centre

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The sweetest young

Erbil

Safeguarding

Perhaps

Albalati