Tourist are having horrible time in Abu Dhabi since their AlHOSN app is in grey color and they can’t go anywhere despite a valid PCR and vaccine completed ( 2 doses) in their home country.The rude Indian guy is talking to people WITHOUT a mask ( above the red carpet office), using the mask as a scarf around his neck while playing his phone with Facebook reels and videos. He is Rude and unprofessional. We collected our Number and the crowd were approaching counter without order and respecting the line. They don’t know what to do and we have been sent to different office ( yellow line , red line… )The public is asked to show a 2 days PCR to è eterno the office however the staff doesn’t keep the office safe for the public by deciding to DONT wear a mask which is against UAE law,Why they don’t wear a mask properly ?None help us. Just horrible unprofessional staff.I will ask my family to visit other countries instead of visiting me, that’s for their well-being.

Local immigation officeYou can visit this place for various immigration related queries.One of the queries pertains to placing the family visa on hold. For this query, you can ask for the Tahaluf Dept. Very helpful staff.If you are planning to come via bus, the nearest bus station is near Little Haven Nursery ( Bus stop no. A02426) where buses 43 and 44 arrive.There are a few typing offices also nearby, where you can get the required Typing office related queries resolved.

Poor servise needs a lot of enhancements .. time consuming and slow not organizes servise .. unfortunately this is in UAE . My passport took 3 days for only renewal !!!

Very bad customer service experience and those sitting in customer care happiness center does not knows proper English. Those who are visiting they behave rudely.

Convinent hours, less queues albeit only in morning. Good customer service, constantly improvising system.

Happiness is only on the board at th entrance

Very fast, friendly and excellent customer service.

Horrible customer service

Very rude

Horribly unorganized

Very slow

Parking 🙄

Rude and incompetent

Service is very very bad and do not begrudge a starI did not have a receptionist and when I arrived at the counter I renewed the passport. The transaction was refused due to the lack of documents. When I told the employee that I had to provide a receptionist, the response was shocking.

Regretfully, the staff would have been relieved of the usual service of Bacon and fearful of saying hello to youOn the size of the poor evaluation of the place and the lack of experience in dealingSolve the issues and lack of commitment to figuresIt is supposed to be in the solution or look at the complaints of others ..

Whoever gets Parkin here, this is his mother calling for success

Delay in completing transactions and not having enough positions

The speed of completing transactions and excellent customer service, good luck and always forward

Excellent service and upscale but the positions are not enough at peak time ..

The worst place is a special section of passports and poorly treated citizens place their own restructuring

Very tired

No positionsOnline services do not workThere are no other offices and no levels of services

Very good

Terrible problem situations

Service is very slow

Your services are very badvery terrible services

No parking

Serving the misery of dealers

Problem Parking

Weak experience and mess

Online online online 👎🏼👎🏼👎🏼👎🏼

Wonderful