I’ve been on hold for 30 mins so far. I’ll be hearing the phrase “all lines are busy; please wait, we’ll get back to you shortly” in my sleep!At this point it is quicker to drive over, ask my question and drive back than wait for them to answer the phone.

I have been trying helpline since days and average hold time is more than 10 minutes but no luck till now and getting msg all lines busy pls hold.my tracking watch is not getting charged due to charger issue and I am got DOH msg to charge the watch but I cannot. I dont know what to do very worried

No body answers the calls as everyone mentioned. And not solving the problem, I don’t know why??

Impractical system, especially services connected to TAMM, unprofessional staff, phone calls are always kept on hold and nobody picks up!worst services ever!

Takes very long for someone to pick up the line. And when answered, they don’t give right information, seems unupdated with latest regulations. I had to find out the correct information after I went to one of the centres what actually applies.

Number listed here is either wrong or has connection issues. Don’t know how to reach any of staff there.

I have been trying to call them for days but no one is picking up the phone, terrible service.

No one answers the phone. And after 30 min of calling all they can say is our system is down call back in 2 days. Disgraceful.

Very good place to work with. Excellent service by DoH Professional team. Really like it.

No response, no help provided .. no picking up calls, not responding to emails.

Very professional and extremely efficient. Extremely satisfied with the services.

Very genuine and helpful staff there. Its much better to visit them if you have an inquiry instead of calling the call center - I had a false negative impression due to the continuous ignored calls, but from my first visit there, they helped me with all my needs.

HAAD (Health Authority of Abu Dhabi)s name changed to DOH (Department of Health).

Its slow service in terms of issuing license for health professionals.Its took my friend 6 months, for me 7 months. Just to issue the license while my paper is we prepare.The customer service offices is perfect and soo helpful, however Im blaming the back office for such a long time.I hope some improvements will happen.THANKS.

Very poor service. Not answering phone calls. Far Area. Gives incorrect information.

I visited this place as i had a log in issue ,for Data flow .. the staff tried their best to adress my issue i even had a free coffee i sat for 2 hrs to solve the issue but let me tell you that i was welcomed and they absolutely offerd evrything that could make me comfortableالستاف اليوم ماقصرو ساعدوني في مشكلتي مع الدخول للداتا فلو والمكان مريح

Very far off from the professionalism and class of the DHA.

Half of counters were closed but it didnt took more then 40 mins to issue birth certificate.The staff who attended my case was Ayesha Al Ali and i was really impressed with the behavior and attention they paid to my case.

Call center is very bad

A little bit problem for parking.Takes 40 mins to 1hr and 30mins for issuing of birth certificate. Very friendly staff.I also noticed that people skipped que.

8 counters closed and only 2 open.. Simple birth certificates have a minimum 2 hour wait.

Outstanding service.

Is it so difficult to answer our phones?!! .. we keep calling you for 3 months and you didnt answer even a once!!

Better to have another customer service support around city limit.

Very poor service. Nobody picks up the phone and reply to emails are either after a month or they are irrelevant to the questions asked. No respect for the time and effort of applicants.

Health services is providing here.

No operators available and when you reach a department, they end the call to avoid the customer.

I trey to call the operator for so many times there are no respond this is the way of health Ignores peoples calls or they did not have Enough employees

Not answering phone calls

You have to wait long time even if u came early

Not taking calls..

❤️

Kind staff

Nice

Moved to Al Jewn Tower , floor 11-18

Long queue..

Good

Good

مكالمتكم تهمنا ! وهم ولا يردون صارلي ٤ ايام اتصل ولا حد يرد وحدة من الاتصالات انتظرت ٢٥ دقيقة بالاخير مليت

The handling is elegant and the service is fast. Thank you from the heart

This new building for the health department in Abu Dhabi next to the special school of roses and traffic street behind the American school and opposite the markets and bakeries Sultan Traffic and the building is large and clean and there is free valet parking so far

Regarding the experience of calling and responding to inquiries, zero from the other, very poor and miserable service and no one responds

Unfortunately, there are no parking spaces available for people of determination in a government department

They set the opening times for outpatient clinics ... because every day it changes

They die if they answer the phone with salaries, unfortunately, no one continues in conscience

The first time I dealt with it and I do not know the result

Among the best government departments in the system..and the speed of completing transactions..and long mind in listening to the applicant..from the reception to the administration..God bless all the workers and may God grant them success for the good.

How long will this manipulation be trusted? First they said incomplete papers, then they put me in the third category, then they said, “We amend the card for you, and it is enough for you to change it.Lynn get a response

They need documents that is not important for them to do a single procedure.They need unimportant papers for them to do one actionExample: Birth certificate needs me:Important birth notification2. The passport of the husband is importantThe wifes passport is important4. The identity of the husband is not important5. The identity of the wife is not important6. The summary of the registration is not important7. The marriage contract is important8. Residence for expatriates is important9. Visa or MasterCard is not importantWith copies of the said documents and be certified by private parties. not importantThese are not mentioned previously by the hospital administration to save time and effortIn the end, this is a health authority.

Excellent service

Bad response reply service, I hope to return

The location is excellent and good and there are parking, just need to add additional counters for the program only trust

There is noAn employee to answer the phones or no employees in the offices

Good

Happiness means the state of the Emirates

The Health Authority has fast and sophisticated services

Thanks to God, then thanks to this application, I managed to reach any destination I want and in any country.Thank you 🌹

They ask for unnecessary papers, their transactions are late and they will build a building

Bekhoa of people who see them and tell them before

My cellphone is one of them

Very excellent services

I was late and did not finish the next date

Excellent

Premium services

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Good