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AUTOTRUST MULTI-BRAND CAR SERVICE CENTRE - ABU DHABI
Abu Dhabi, United Arab Emirates
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Comments
Ah
Review №1

I had an appointment with them to check my car ac and clean it. Arrived on time and they said the place was full and have to park my car to the road and wait. Non of the staff was bothered to come talk with me, only security up to gate who doesnt know English.

Si
Review №2

Good service in terms of professional expertise in the field. No regrets. Booking process is not upto standard. No one picks up phone sometimes and thats a struggle. Recently the business whatsapp account solved this problem to some extent

CD
Review №3

I used their service for my vehicle. They were very professional and completed the job on time. The executive Mr.Vipin was very supportive and was in constant communication and gave prompt feedback about the progress.

We
Review №4

This is my first entry and everything looks very fine and really acceptable with nice customer waiting lounge. They also have here annual contract for 3 years 2 time full Service including part replacement with only 1600AED priced vouchers book. Freetime vouchers booklet which also have number of free and good half-discounted Services if you dont like annual contracts.

Ku
Review №5

Customer care is not responding well. Dufficult to get contact no. of mussafah works. i dont know, why they are not sharing contact details of mussafah works

ji
Review №6

Good place to get service contract and maintenance for nissan cars

Sa
Review №7

Good staff and professional approach time delay concern need to ignore as they do work better

Ma
Review №8

Had a great service experience with Mr. Rishin. I felt safe with him handling my car and I will recommend him for anyone to just give their car and have peace of mind.

Ji
Review №9

FIRST TIME DOING MY CAR SERVICE OUTSIDE THE SHOWROOM. MANY THANKS TO MR RISHIN FOR THE EXCELLENT SERVICE FOR MY CAR AND MY SISTER CAR. FRIENDLY AND PROFESSIONAL TEAM.KEEP DOING THE SAME 👍

su
Review №10

I have been there couple of month backI really surprised the garage how big it isAlso the staffs r really frndlyI really like to go there & suggest to my frnds bcuz the supervisor mr Vibin 😊👍he is taking care our car problems really wellLast 6 years experience this the best place I went

Bi
Review №11

The best agent workshop in Musaffah , I recommend to do Car service and repair.

Ra
Review №12

A multi brand vehicle service and repair initiative from AW Rostamani. After the vehicle is out of warranty and free service, this is where you should head because they have qualified technicians to attend to the vehicles needs.

Ge
Review №13

Its a first time to service my car outside the agency. I was impressed by the professional and service-oriented treatment. From the follow up call from Ms. Mariel from my inquiry weeks ago until my actual visit, to the welcoming greetings and courteous instructions of the security and to Vipin, the service advisor, who attended to my car, explaining details and advised on the necessary repairs. I waited in their customer lounge. Its very clean, has coffee machine, water dispenser and free Wi-Fi. The staff made my visit worthwhile. Ill definitely stick with them and will highly recommend their services. Great team effort.

Mo
Review №14

All staff are very goodEspecially Mr Ahmed

MO
Review №15

Thank you very much Rishin Ali for helping me out with doing my car service for next 50,000 Km with great value

Ta
Review №16

I brought my Range Rover Sport and Kia Sorento for various repairs. The support provided by Mr. Amor, the General Manager was outstanding and he ensured I received the cars quickly. Their prices are also very competitive. The customer service representative, Mr. Rishin, also kept me updated about the repairs status and various options. The Supervisor Technician, Mr. Fernando, is extremely competent and very knowledgeable in various brands. I highly recommend using Autotrust Multibrand Service Center.

Ja
Review №17

I just had my car serviced here today. They did a very good job. Mr. Vipin was really helpful and he made my appointment really worthwhile.Highly recommended!

el
Review №18

I took priority card and discount coupon from Autotrust. I believe with couple of service it self I could save the amount spend for discount coupon. The discount coupon cost around d 249 AED and you can get one time wheel rotation, wheel balancing, one tire puncture repair, one free car wash etc and many other discount coupons will be available. I really feel its worth for the money. Also the staffs are very accommodating. Even they will you on for customer satisfaction survey after the service. Also, I believe their service costs are very reasonable, may be slightly higher than a very basic garage. Overall I am satisfied with their service.Also please note that the entrance of this service center is on the back side of the location marked in the map.

Mo
Review №19

Excellent serviceMr. Sinil is very helpful, and he explained about all the technical details of my vehicle even minute things.Very supportive staff too.

Sa
Review №20

I give my full trust to autotrust. Every thing about this place is just perfect. Starting from the location, going through the lovely and friendly staff who are all ways welling to help you. I have met Rishin & vipin & anandu and they were helping me from all sides. The offer in ramadan is just unbelievable, 149 dhs only for many services. Anyways this is my personal opinion. I would definitely recommend the place for all of my friends and family members

Ch
Review №21

Good service and promo response..

Bl
Review №22

Been with them for a while now... service is good. Service advisors are also good. However a big issue seems to be lack of communication. Sometimes necessary information flow to customers are not communicated in a timely manner and effectively. Billing seems to be slow in general and subsequently receiving the gate pass. A more customer centric and friendly approach and attitude would be much more desirable and necessary. More so given the present Covid19 situations, impact and circumstances.

Ra
Review №23

I did my car servicing last week, I appreciate guidance given by Mr.Cinil and Mr.Manoj. This was very good experience with Quality servicing of my car Nissan Sentra. I will definitely recommend this service station for Nissan car owners. Thanks. Be Safe.

SH
Review №24

There service is so good and trusted

Sy
Review №25

Good service, reasonable price and nice staff

Ya
Review №26

I give 5 stars to excellent care for customers by the guy Mr.Vipin

Mu
Review №27

Anandu the best customer service one can get from him.... Autotrust is trustworthy.....

YA
Review №28

Very good place but theyre problem is they are busy and the man responsible for service or second in command is so rude and doesntknow how to talk to peopleI had to stop him because he is definitely so unprofessional

pr
Review №29

I did my major service with Autotrust the service was done quickly and efficiently. The service advisor Rishin was helpful.

Ha
Review №30

Good service at reasonable price

Ar
Review №31

Excellent auto servicing place any brand, reliable. The service team member Mr. Vipin very courteous in his approach, exceptional service advisor. Good competent team to provide good auto repairing. I will definitely recommend them to all.

em
Review №32

Excellent service. Especially Mr Vipin advice in improving the life of the item rather using new parts . As we are getting the complete value for the service in terms of safety and quality.

Sh
Review №33

I have shown my trust to Autotrust AR...The Services extend by Mr Vibin and Ms Mariah was outstanding....Recommend others to follow.The car was serviced and handed over timely.Thanks

Ro
Review №34

I visited Autotrust, Mussafah for accident repair, I received excellent service, they took insurance approval on time, work finished and delivered the car before the expected time. Service Advisor Vipin Vijayakumar provided excellent service, explained everything in detail,called and explained the work in progress. Wonderful service. Delighted. I consider for regular services and recommend Autotrust

Ja
Review №35

Professional team to tackle your concerns.

MO
Review №36

Best service and service advisors to take care of cars and customer..

ni
Review №37

Service simply surpassed my previously held beliefs about car garages from the very first contact.service advisor vipin and his team afforded me time and shared their expertise initially to help me make an decision regards servicing and required maintenance.I am now very happy returning customer and i have no hesitation recommending autotrust to anyone in abudhabi.A honest,reliable,trustworthy and friendly business who truly put their customers first.

Ak
Review №38

I had taken Annual maintenance contract for my Ford Edge and their staff Mr. Rishin Ali had supported me well and gave all the information very clearly..

Ab
Review №39

Nice work shop with all car services very professional staff and they deal with all brands. They are not sheep but at the same time they are not expensive they are in the middle

Ni
Review №40

Good alternative for authorized service center .a part of al rostamani Nissan Dubai.

Aa
Review №41

Good service and timely delivery. Really appreciate the accuracy and quality of delivery and workmanship. Great support from Mr. Vipin and Mr. William

Sa
Review №42

Have visited ur mussafah plant for servicing. Served extensively feedback mr rishin in service centre 😀 quite happy recommended to my friends n colleagues for good experience. Regards salim khan

Ad
Review №43

Worst staff inside office beehive like they are the owners poor time mangment

Ab
Review №44

This my first time to visit and they have excellent service provided by auto trust specially the Vipin he’s professional and know what to do and how to treat the customer very well.

An
Review №45

Great service, affordable, good place after all. Rishin was very helpful and accommodating. I, as a person who don’t know a lot about the car, could get an insight as he guided me thoroughly. Didn’t take a long time of waiting and service was done quickly!

Ak
Review №46

Good services

Ma
Review №47

Good garage 👏

Jh
Review №48

Rishin was very profesional assisting me with the servicing of my vehicle!

Di
Review №49

The bumper repair work done at this place Is not upto the standard, they put more putty and it peels off after a month. If you ask them they give you useless and unrelated Answers, as it happened due to dot of scratch in the bumper and the foreman is totally waste and he does not know how to talk with customers, he think that customers will accept whatever answers he gives, this was my second experience, first time was when they were MG service center, they cannot repair the window glass raising machine on the door properly we had to come two times and wait a long, autotrust does not have their quality as they are expected

Su
Review №50

Not a bad place to get cars done. Pretty impressed with the service i had which made me take my second car too.Good, smiling, friendly people you dealing with from workshop manager to security at the gate.Happy to recommend this place... :)

R
Review №51

Very Good Experience, Excellent People and always reachable. Mr. Rishin is really excellent, reliable and good advisor. definitely will recommend with Friends and Others.

il
Review №52

Professional and fast service. Great attitude provided by Rishin. Highly recommended garage.

Ve
Review №53

Very nice place friendly staffGood and quality serviceOne place for all the car needs✌👏👏👏

Kh
Review №54

Very good service and job done to my car. Always ask for Rishen and Sunail, they will do their best to insure customer satisfaction and job done on time!

Sh
Review №55

Professional service with affordable prices. Appreciated the response the co-ordination of representative.

An
Review №56

Quick, reliable and efficient service.

Bi
Review №57

Excellent service, very friendly and assisting team, Meet Mr Rishin ( service Advisor)

al
Review №58

Thank you mr Rishin You are the perfect job for my car

Ka
Review №59

Only good for accident Insurance covered vehicles, for 1hr work they will take more than 1 day. Office staff are not friendly, they work for them not for company growth. Sorry to say not recommended for individuals

Sa
Review №60

Excellent service with highly professional team. Happy to be in a safe place

Sa
Review №61

Really good service & care. On time delivery.

sa
Review №62

Excellent customer service and quick response and Experienced Mechanics

Ha
Review №63

Highly professional people and affordable. Thanks to Rishin and team for your help and support.

Sr
Review №64

Perfect place to service the cars,peace of mind. Rishin is an excellent service provider👌🏻Purchased service contract also

Dm
Review №65

Ive used their body repair service as it was provided by Noor takaful insurance (I had a claim). Overall good service - painting and polishing at good level. However Ive got some ECU errors after received the car. This was due to battery removal during painting. This was fixed after Ive spotted that and told them. Also it took 1 more day to repair the car compared to what was promised.

Mo
Review №66

Nice facility, too much paper work/employee overhead, which ends up complicating a simple procedure such as oil change.Horrible service and outrageous pricing! Takes 25 minutes before the customer service even talk to you! Oil change become service for 269 while the same can be done for 105 AED elsewhere, same oil type!

Ta
Review №67

Great service and care from all staffs especially Mr.Prajesh. For quick and neat service I recommend Autotrust

su
Review №68

Rishin customer service I feel good.

Mu
Review №69

Rishin helped a lot with timings and delivery, recommended helpful and kind advisor..

Sk
Review №70

Happy know that Awrostamni nissan delaler is having a multibrand professional service centre in musaffah abudhabi

Fa
Review №71

Professional People with good technical ideas and explained the most required things on my car.Happy to visit and same like dealer service.Thanks to Rishin Ali for the care and supprort.Fast and quality service.

Ha
Review №72

Good

as
Review №73

Good service, Rishin is a good assisting engineer. Feels peace of mind and value for money

Ma
Review №74

Perfect place to service your carsThanks to Prajesh and rishin

SK
Review №75

Good place to service the carVery friendly staff and reasonable price 👍👍👏👏

Fa
Review №76

Perfect 😊 job

Bi
Review №77

Premium service, excellent hopitality, i will strongly recommend Mr Rishin to all my friends. Sound technical team. 👍👍

Ke
Review №78

Quality of service is good in fact I can say the best overall .Staff is good & customer service is good they also have many goodies .

Wi
Review №79

Agency standards service centre, Rishin is a good assisting person.

al
Review №80

Really i get great huspatility + high quality service from autotrust today so am really feal trust with family team there . So big thanks for the manager and service supervisor danish on this location. So from my side I will be your regular customer.

sa
Review №81

Purchase Service contract. Excellent service with friendly approach. Thanks

Am
Review №82

Services Contract purchased today. Happy with services from Autotrust . Quality and timely service.. peace of mind

Tu
Review №83

Excellent service provided by Autotrust. Mr. Prajesh done very supporting job. I will refer my friends.

ra
Review №84

Good Service provided By RISHINHAPPY TO BE IN THE SAFE HANDS

Pr
Review №85

Excellent service providerReasonable priceGood staff

Mu
Review №86

Excellent coordination. Fast service. Dealings with Anandu was superb.

Ka
Review №87

Perfect place to service multibrand cars.Rishin is a good assisting person with sound technical knowledge

Sh
Review №88

Excellent service and friendly staff.Quality service at affordable prices. I recommend this workshop for all your service needs.

Vi
Review №89

The service is PATHETIC and totally agree with others view Autotrust Coupon is Waste of Money. The Guys are Unfit for Business. Would never recommend anyone.

Ca
Review №90

Great job done in terms of service and maintenance of my car with the help of Rishin (service advisor)

Sh
Review №91

Desktop excellent with Mr Prajesh ..veru good experience .keep it up

We
Review №92

VERY GOOD SERVICE, RISHIN IS A GOOD ASSISTING ADVISOR 😎THANKS TO AUTOTRUST.

Ja
Review №93

Quality service same like agency standards with a feasible price.Highly professional staffThanks to Mr Rishin and Mr Prajesh for the quality assistance.Wil recommend my friends

si
Review №94

Very Bad service, and they are selling autotrust coupon which is totally waste of money. They mention car wash free for 4 times but is only two times. I went there for car wash is better if u give 10 DH outside. we need to drop our car n they will call once its ready. For that again u need to spend for taxi. My suggestion is that dont buy any offer booklet from autotrust. I m very disappointed with service.

Ha
Review №95

Good service but always there is waiting

An
Review №96

Clean and accurate service provided,Proffesional team with good technical knowledge.I will strongly recommend Mr.RISHIN to my all my friends.

ra
Review №97

Feeling Comfortable... Friendly and supportive staff for assistance , especially Rishin & Prajesh. I will recommend Autotrsut as it provides best service at fair price.

se
Review №98

Excellent service from Team. customer oriented service from Autotrust staff . Happy to be as a customer of Auto trust. appreciate prajesh for support. .

Sh
Review №99

They might be good for japanese or asian cars. For luxury german cars they dont seems to have expertise. When i took my car for one wheel brake issue they took 1 day and said no issue but when i went to german car experts they said ABS is failing for one wheels and they fixed also. Not only this when returned car to me it was dirty with oil and dirt smudges.

J
Review №100

Really happy ,Rishin explained well about service and have my car on time

Information
47 Photos
100 Comments
4.5 Rating
  • Address:Abu Dhabi, United Arab Emirates
  • Site:https://www.autotrustuae.com/en/service/home
  • Phone:+971 800 2978

Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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