Very good customer service. The team was able to help me with an issue in my car by taking swift action.
Excellent service from a well run establishment. Galadari Mazda is definitely a trusted partner for your car services. The service was handled well and my car was available as promised. The whole team ensures you are kept up to date with the status of your car. Keep up the good work
Very good reception special Mr Mustafa SA
When i bought my mazda as 2nd hand. I had window motor issue and The mazda said if i want to get covered by warranty, i must buy the service contract. I asked why? He said customer must prove that im committed to them. Big negotiator.
Good for service provider but , very remote location
The only reason I am giving a 3 star is because it was my first service experience with Galadari for my Mazda 6 and they didnt even wash the car. How does a car gets serviced if it isnt properly washed and cleaned from both outside and inside? When I asked the person at the agency about car wash he said that they do car cleaning separately for AED150.However the customer service people are really polite and helpful. Galadari has a reputation among its customers in Abu Dhabi as I have heard before.I wish things will change before next servicing.
Good services, friendly customer service
Very friendly service
Ive love their service. Their staff is professional and work with minute detailing.
Excellent service..Many thanks to Daniel & Anjie...👍
Great place and good customer service
Ive been calling during working hours, nobody picks up my call. I brought my car last week for agency repair, the service advisor does not return my call. I need update pls!!!
Good workshop no ac
They delayed my appointmentVery bad in timing
Thank you for your good service
They are taking very long time for just wheel alignment and headlight change
I like the respect i have here specifically from SA mustafa
Thanks for mr. Mustafa and support team for good hospitality and support
Where can I apply for a job?
Excellent serviceThey have very professional manager
Not bad
Good service
Good service. Advice for everyone. Angel and angie did a raspy great job a great help. Thank you for this 2 professional employees!
Execellent service, great team, people having good attitude Adnan, Angie, Daniel, Senthil, sanjith, linil, angel, mostafa, paramesh, mubashir. Helping customer in difficult times. Special mentioned to all laborer inside the workshops.Highly recommended to all
Cooperative staff
Water only runs from the beginning of May until the end of August. On very hot days it may be stopped without notice. A nice easy walk to get there Yongmasan station exit #2. There is also a climbing walk if you have the equipment for it.
The best mazda service centre in UAE..Thanks to Linil & and Manager
Very quick and flexible service facility. Staff are excellent and very accommodating too. Angel and Angie always follow up and update on the cars progress or issues. Thank you for looking after our CX-5 for close to 6 years.
Yes good Service respected people
Friendly and professional service. Query with sped recognition system resolved in a timely manner. Highly recommend.
Mazda service people are kind and good technical team. Doing Service quick with quality and repair team also too.Especially the manager is the kind and good person. Keep it up Mazda service team.👏👏👏
Spot on customer service and very efficient in getting the job done!!! can’t get anywhere better like this!! Great helping attitude especially from Service manager and his team!! Kudos to everyone on his team!! Would be highly recommended...
I have posted my original review about 7 months ago, it was a 3 stars review. I am updating it with 4 star now.Seating area arrangement now looks good with new white furniture. Though I would upgrade also coffee machine with a newer one.Staff is helpful and treats you well.Restrooms are clean.Lighting within the vehicle entrance is still poor, needs to be improved.Above all, i love my Mazda 6. If you are planning to buy a new vehicle, go get a brand new Mazda, you will love the vehicle and the driving dynamics.
Theyve got slots available even if you call the previous day, which is good. Service time is commendable, however Ive had to follow up whether the car is ready.Service charges- For a well maintained car, Ive never exceeded beyond their nominal service charge for every 10k Km (Mazda, of course is a reliable car)Location- Is definitely an issue- finding taxi is difficult since the service center is secluded. Some arrangements for dropping the customer to near by taxi location could be arranged.
Good service. But difficult to get a taxi back home 😒
Super friendly staff.. Good service capability. Less waiting time if u have a appointment or book your service via their call center. After service followup for feedback it really helps for comments and concerns with suggestions.
Services is not bad, but took too much time to complete the job.
I love the filipinos mechanics in Galadari they are very experience guys and did a very good jobs. congrats to you guys keep up the good works.
Staff are amazing and very helpful. even the service is outstandingly fast
I did full AC service and replacing all related components, except the vaporizer.Performance is good somehow, but new few noises upon switching AC on the morning.
The team in Galadari Musaffah are helpful and with full understanding everything related to my car. They answers my questions and help me register to Mazda toolbox. Thank You Mustafa for your help.
Very nice people to deal with specially angie and mussafah teams
Great and prompt service. The whole team works round the clock towards one goal - Customer Satisfaction. Hats off to Binoy and Angie
Great Job, lot many improvements in customer dealing and true attempt towards maintenance of vehicle.... Goodoous service team, keep the spirit and keep going with good job....
Great service and great customer service and treatment(moustafa kojan)
Service quality rendered by the team was very good. The service advisors were knowledgeable and very friendly to answer our queries. The service activity was done well and within the time frame. The ambience of the service centre was nice and welcoming. Very good experience.
Very accommodating staffs quality service at its best! Kudos to all staffs keep it up! Manager it self give u a bottle of water while waiting.
Very good service
Excellent service. Very honest. Highly recommend.
Amazing service
Outstanding services provided by the Technical staffs. Excellent technical knowledge of Mr. Daniel and Mr. Anjie. And you will be greeted by a hospitable, polite and very professional receptionist named Ms.Angel. I highly recommend this shop to all my friends and colleagues.
I ve been using my Mazda 3 for 10 years and feels like still new because of the service & maintenance given. Service is good from front desk to mechanics. i really appreciate the way they optimizing the value of your money.
Hot drinks machine closed for customers
Angie is a very helpful and supportive guy. I appreciate your professional manner in dealing with the customers.
Slow service. Small office. Too many clients. Proper waiting area with coffee machine
Excellent customer service. Very helpful and courteous Angel and Angie.
Ms. Angel is very accommodating to the concerns of the clients. The waiting area has free Wi-Fi and coffee. Everyone assists you with utmost customer service. The service in my first 1,000 km was fast and I highly suggest to book an appointment. Thank you for the good service and I hope you continue it all the time.
Good service
Superb customer service , the Branch manager is very sincere and helpful.Beautiful cars and decently priced
Staff very friendly, polite and have big knowledge. i recommend them.
Very good service .very friendly. Very helpful good prices
Customer service is top notch and the quality workmanship is unmatched.A special thanks to Vinoy and Daniel for your professionalism and attention to detail, your friendly attitude is always a pleasure.Thanks Mazda team.
Helpful and good service but workshop need some development
Very nice service. All staff are very accommodating specially the front desk. They work and finish their job in their given timeline. Perfect except the coffee vendo is missing🤣
I would like to give my thanks to Mohhamed Uthman for his best effort,elegant way to handle things, and keeping me updated when my car was at workshop.Ask for him and you wont regret it.
Location, reaching there is a bit tricky. A few direction signage would be great. Waiting area MUST be improved, boring place while you are waiting for technicians servicing your car. Separate restroom for customers needs to be provided. Staff are helpful, thought they should give you more information about the services that they are going to do.
You must have Mazda to visit, service improved
Great customer service, from service adviser to the Service Center Manager everyone deserves the compliments.
Excellent service and good assistance from Angie and Angel
Rich and quality service
Angie and kareem made my day, their service is amazing supper super professional. Thank you a lot
It is v.good since I have been customer for the last 19 years but I was angry today cuz I have been buying the oil filter included with washer but they said the never sold it with washer ( of course new personnel)..
Very supportive staff and Good service.
Im 4yrs now doing service with Galadari... they have very amazing staff and they treat customers very well..so i keep coming back for their services even if its cheaper outside because i know my car will be in great hands... i definitely recommend this serivce... you can call them anytime as well if you have problem....
Good service provider, excellent team, thanks for angie
Excellent service,recommeded to all my friends thanks to angie,angel,daniel
Its okay. Not the best. Not the worst.
The staff are very good and nice, the service is provided on time and they are very cooperative.There are many areas for improvement:- make a detail of the checks vs. milage and send it to customers via email- make live camera feed of the workshop in the waiting area (transparency)- there are no much accessories, and if available then very expensive.
Extremely helpful and friendly team and great service!
Best prices. Professional staff. Work is done properly and fast.
Good service forever specially body shop
I put my brand new clean car for first 1000 km service and when i came to take it back i was shocked that they dropped perfume on the cabin and buttons and ruin the paint and now they won’t fix the whole thing for me .
Very good service. Good attitude and loyal towards customer. Very supportive staff.
Excellent service! I truly appreciate the staffs for being so helpful and accommodating.Highly recommended to others out there.
Great staff and great service.very helpfull and informative.special thanks to Karunakar for the friendly service.
The Services Was performed Good . Mostly would like to appreciate Mr . Usman From the Sales service Desk in Abu Dhabi Who has helped me to complete my service in the best way possible .
Excellent Customer Service and Excellent technical knowledge of Mr. Karunakar and gives regular updates about the car during service. Good overall coordination by Service Manager - Mr. Senthil.
Very professional people and the service is good.
Great service Angie was very helpful.
Very happy customer! Very good job👏🏻👏🏻 Thank u so much for the body shop department!
Great behaviour from alll staffs specially from the service manger..good luck for ur future..
Excellent and fast service, co-operative staff and special thanks to Senthil Sairam for the kind assistance and support.
Staff and the Manager are very accommodating and helpful! Pls keep up the good work.
Original parts for Mazda is here
Extremely good customer care. Will never regret owning a mazda.
Muhammad Usman in body shop abu dhabi is a hero in this company. Appreciate his huge efforts. His way of talking and understanding customer needs is very brilliant.Thanks again.
Well done , beyond my expectation very fast and nice job special thanks to vinoy who done the excellent job
First visit. Staff are friendly and helpful.
Perfect serviceFriendly team