Good location for auto service , professional service team includes service advisors. All your queries are answered and giving best options with its solution.Many online companies are offering service to this workshop through their apps , but better go directly and get discount for your service.
The garage is fine and staff is good. The issue is they fix and change things but never provide details of what parts are used and which company which put customers in doubt. The rates are fine.
I had my side mirror fixed in a short time with very good quality. They are very professional and the price was good too. Definitely I will go back for oil change and routine checkups.
This is the first time I have used Bright Spark Autos and am very impressed with their customer care and service. I dealt with Fahad and Karan and they couldnt do enough for me to make me feel comfortable and at ease. They took the utmost care with the repairs and were very clear and precise in their explanations. They practically went out of their way to return the car to me in tip-top condition adding little fixes here and there without asking for anything in return. I highly recommend them and will definitely be returning to them for any car service I may require.
Thank you very much Mr.CHANDRA SEKAR to identified the BSAR Mussafah center. The response and quality of work is good. Professional and qualified employees. Delivering the vehicle to customer on time is very much appreciated.
Thank you very much Chandrasekar/Karan and team for the professional paint change of my Accord with very good quality finishing, polishing and professional work. Appreciate your top notch customer service, timely feedback and assistance with getting the mulkiya colour changed by even sending your driver to Muroor with me. A big thanks from a happy customer.
I had a general check of my F150 and the service was very professional. All the questions were promptly answered and I had an honest and clear view about my truck status. I definitely recommend Bright Spark Auto Repairing for car servicing and maintenance
Very Good and Effective support from Mr. Chandrasekar who is in mussafah branch. Good Service from the mussafah branch on time.
I had very good experience at this place first time in Abu Dhabi I found the place for my Honda car to get service from qualified technicians.Mr. Karan knows the art to deal with customers to send them back happy, so professional and so kind to speak and deal on call and also on sight. I will highly recommend this place to get best service for automobiles.
“Karan & Fahad have looked after my cars for more than 2 years now. They have always given candid advice, never undertaken unnecessary work and always complete work on time and at a reasonable price. I have complete trust and confidence in their work and have recommended them to friends and family who take a similar view on the level of service provided.”
Very well service provided in first visit. Specially Mr.Karan is very helpful and reasonable price charged. No monkey business.. really appreciate
Dropped off my Nissan Pathfinder for routine service and minor repairs. Reasonable pricing and professional, friendly, & HONEST service. Fahad went the extra mile with me. Just dropped off second car today for a repeat! Will make this my go-to sanctuary in the blackhole of mechanics-ville in Musaffah!Re-editing my post 2 months later: Brought my Ford due to engine over-heating. Same great professional service. Pranav very clearly and consistently maintained communications with me at every step throughout the process. The car and I were well taken care of.
Very good service and staff are professional....this place was refered by a colleague from work...worth recommending....will get next job car here again...
Thanks, appreciate the work and good service
Best place to service car. Staff is so good to help. On time servicing at reasonable cost. Highly recommended.
The response and quality of work is good. Professional and qualified employees. Delivering the vehicle to customer on time is very much appreciated.
Fahad demonstrated excellent customer service and good communication skills. Fahad was flexible with regards to scheduling and provided all necessary information with regard to my repair. Many thanks - Tara Malone
These guys are Amazing. They took the sole responsibility to complete the task within a stipulated time. I am so impressed with the service and care. Infact, i would like to mention few name here who took the sole responsibility of my problem especially chandrasekar, fahad, karan, MHD kutty. All the whole i am satisfied.
I’m doing here every thing I need for my car and the prices are very good, the team is very helpful and professional. Highly recommended! Bright Spark, Thank you very much for today!
Quick service and very affordable
Here you get on time service and the staffs are very good skilled.
The best service I have experienced in a garage . Ask for Fahad - he took the time to explain every single detail to me. He was clear about how long the repair would take, and very flexible and accommodating when I requested it to be ready earlier. The car was returned to me on time like brand new , clean and in perfect condition. All in all it was a great experience and amazing work , I highly recommend them, keep going on.
Excellent service - reasonable prices for body work and paint - they over and above to fix couple of other things my had without an extra charge- loved it - thank you Fahad.
Good and fast reliable service
Fahad is a great representative and delivers on his word. He ensured the work was done on time and according to specifications. I highly recommend this garage and their service
Good service for car repairing work
Reliable and fast service, many thanks.
Nice lactations
Mr. Faud probably is the backbone of this workshop. Time management was really observed. All jobs done as per my expectation.I will highly recommend anyone looking for all kind of repairs in their cars.Weldon all staff. Keep it upBest regardsQamarzaman
One of the best workshops I have experienced with reference to service. Easy access with very cordial service advisors. Waiting area is nice n vehicle washing after servuce is the best.
The last service i did was totally a disappointment thanks to Harry.It turns out that not everyone is doing a great job over there, keep your eyes open as at the end he tried to charge me more than what was discussed and agreed in beginning. The service was done half, not happy at all, looking for new workshop next time, this was the last...N.B. I have sent an email complaining regarding the above, but no answer back, seems like this place doesnt have proper hierarchy and leaders are missing and all can do whatever they want.
Nice website, but better do not take your car there. I went out to Musaffah, delivered my accident report and they promised to get approval from my insurance. No response at all for three days until I followed up myself. At that stage they told me that they are unfortunately not covered by my insurance (one of the biggest in the gulf region ...).Three days lost and another way to Musaffah ...
Its very good and ni lce dealing with Customers.
My car crashed from the back but they returned it like nothing had happened....Thanks bright spark professional and cooperative crew...Thanks to Mr Mohamed Al Seidi the general manager that has a self supervision at any car in the garage...
Amazing workshop. Great attitude. I was there and i was servicing my car, and I have really sensed a level of professionalism and speed service that i rarely see in dubai workshops.
Pathetic Services by unethical team, starting from Service Advisor Pranav to the Mussafah branch Manager Mr. Jason.I did my Nissan Altima car servicing on 05th Oct 2019. Also, I changed new battery on 07th Oct 2019, as my car battery was weak. After car servicing, car used to stop suddenly while driving. On 09th Oct 2019, just four days after servicing, while I was driving my car to their garage, my car stopped stopped while I was driving. By GOD grace, my life got saved. I cant even imagine, that service engineer can be so casual to check, what was wrong. and why he did not detect during servicing... I have complained to their top management, and not sure about response.At-least at branch level, everyone starting from bottom to top takes your job very casually. I hope am not the exception. I had around 8-10 friends who had been regular customers before, but eventually everyone left BrightSpark, because of their poor services and unethical behavior.And the response from Mr. Jason (Branch Manager), we cant do anything. When you come, then we can talk.Another gentleman from the workshop breaks my rear door handle pad, and did not inform that he broke it. I realized it after going home. Service Engineer will keep you waiting and will not check the car before any handover.People at Bright Spark are just trying to give excuses for their casual behavior , so that they are safe. Completely unethical and unprofessional people.Overall Rating 0 out of 10.
Thanks Mr. Mahrous for the excellent service and friendly approachIts was my pleasure serving my car in your work shop making my Lincoln to shape up, after a hard time I had with others small workshop with no comparison of those low quality service comparing to your excellence one.Keep it and well done Mahrouss Team
Excellent garage, professionals, trustworthy, helpful, not expensive. Highly recommended.Like
I have visited bright spark for several times which included general maintenance and some of major mechanical issues for my audi. I am really satisfied with the services received. I have found the Mr fahad and his team coorperative and they know what they are doing. I would recomend bright spark for all types of cars.
Worst workshop and people in Mussah, Very bad results, and your car will not be the same before the accident.
Overall a good experience, the work required was covered in budget and the customer service from Harry was great!
Well they have had our vehicle for almost 6 months now after an accident we told them at the beginning that the frame was bent and several times when we visited to see if it was ready. They do not return phone calls or contact you. Now vehicle is finshed by their report but it did not pass inspection due to frame being bent. Still without vehicle. A star is too high a rating
Thanks Gents for the excellent service i got, you made my day by making my car 🚙
I had a good experience with mussafa branch gud service. Specially Fahad very polite and very gud service. Excellent communication and costumer service . Have good luck.
Best service everMany Thanks to Mr Mahrous and his wonderful team .
Expensive with a normal service. Just amazing how its still operating
I have been meaning to give a shout out to BRIGHT SPARK cars service centre, Managed and operated by Mr. Mahrous .. A couple of months ago, I took my BMW to them for some repairs. I was very impressed with the level of professional service I received; starting with the email communication and face to face interaction at his well designed and clean workshop. Mahrous and his mechanics took the time to drive the car with me, pinpoint every area needed for repair, and provided an itemized bill specifying the most needed items to be serviced. The best part of the service is that he offers door to door pickup. I know I will use this company again; if I have too, for two reasons; I have yet to return my car too them: unlike the previous workshop that I visited up too five times within a three month time. Secondly, and most importantly, the workers were very happy. They took pride in their work and joyfully presented the results. If you are looking for a luxury service with reasonable cost, I strongly recommend Bright Spark. Thanks Mr.Mahrous and team.
Very badservice, they do not stick to timelines. When they quote for a insurance they quote they will deliver in 5 Days and get all parts repaired. But they will not even deliver the car after 7 Days, there is no communications about the status of the car even from anyone in the service center. When complained to the management they say that they do not get the parts. They are aware of the situation of not getting parts but they would quote less number of days and value to get the car for garage repair from insurance.This is their typical behavior the guys who quotes for the insurance does not have a clue on the timeline and delivery.This is very bad experience I would suggest everyone to be careful if you dealing with garage.
Guys strongly recommend this Grage, i had the best service to my car ever with those professional and expertise gents.
Dear Mr. Mahrous,Thank you so much for the excellent services.Its is my great pleasure to serving my car since last 3 years. I am speechless to express my feelings that you had done 1st service of my car when you were about to finish your working hours. And Again I am here with you today to service my car at same time when u r about to finish your working hours. History repeated..., Really appreciate your efforts and in time service. Thanks to your team for their approach.Your service is excellence one...👍👍👍Thnx you so much Mahrous..🙏🙏🙏
Fast service, and quick delivery
Simply excellent service had be done to my Mercedes and excellent managementAppreciated all your cooperation and efforts Mr.Mahrous
Nice location easy to reach, quality job with reasonable price
Good serviceOn time delivery of car and free car recovery serviceHight price tag on labour
Bad service
Nice Auto Repair shop with professional technicians & excellent Service in Abu Dhabi
Professional. One of the garages for ADNIC in Abu Dhabi
They did the job on time
Professional works and friendly staffs.
Unprofessional and unreliable service.No detailing.Multiple visits.Endless calls and waiting hours and the repairs still not done.
Thanks Mr. Mahrous for the excellent service and friendly approach
Thank you for excellent support Pranav
Good one and excellent service !
Repair work done was satisfactory.
Costly and bad customer services 👎👎👎
Good service
Good service.competent technicians
Excellent service
It seems ok
Simply the best
I like this place
Ok
Thanks Mr. Mahrous
Thank you, Fahd) Mussafah branch.. for the distinguished services, facilities and the right price.
They have a dedicated staff for all car problems
Excellent service
Good maintenance, fast and reasonable prices
Not enough skills
The service they have is wonderful
Good