Called to enquire about the wedding hall. But the stuff are having very poor communication skills and knowledge

Too bad a new management and staff are unable to absorb the customers anger

Its a good place to take a walk in a nice mosque. Its a good enough hotel for someone who likes to walk. Youd better rent a car for a few days if you have to look around the tourist attractions. Its good because theres a large supermarket right next to it.It is quiet, clean and rich in breakfast, so it is good to enjoy a leisurely trip.

I dont like the room at all

Great hotel with a nice trending restaurant. Rooms are comfortable and the personnel is very kind. I had a good experience while attending ADIPEC in Abu Dhabi. The location is central and you are able to move with taxis. Nice to stay.

The fine dining restaurants were excellent & no more expensive than you would expect from a hotel of this standard. There is a varied wine list with a wide range of prices.There is a dress code which is imposed even for breakfast but it is not too onerous - mainly it is swimwear that is unacceptable. In the evenings smart casual is required. There did not appear to be a surplus of Designer wear as I had read in one report! Try it!

The staff are great. The front office staff, concierge, valet and housekeeping really care. I have stayed here on visits over the past 4 years and love the location. I have always given a good rating but a few observations made me change my review and rating this year. The rooms need maintenance and cleaning. The white leather chairs by the desks are darkened with no evidence of any leather cleaning. The carpets need a deep clean. To be fair the rooms are clean and the towels and sheets are perfectly clean, it is only those 2 observations. In regards to maintenance the desk lamp had a broken switch, the front door had a broken bolt and frame where the security chain used to be. The bathroom had a leaky hose by the toilet and the hose wall mount was not mounted it was falling off the wall. A little bit of maintenance is required. This is not an isolated thing because we had 2 rooms for the family and some of the above items were repeated in the other room as well.

The staff at the Hilton are amazing... The Hotel is fantastic... The Rooms are extremely inviting and comfortable... Showers are invigorating... Say no more !!!

Friendly staff and clean environment. Loved the room and the house keeping staff. They helped us with our inconveniences. Also the reception staff are helpful. Looking forward to stay here another time because of their great value of money.

Stayed in an executive room, which gives access to the executive lounge so you have all meals included there. Also wine at dinner. The lounge filled up quickly so either arrive early or late. Very large pool area. There is a liqour store accessible from one of the Parking levels. Nice sports bar, where unfortunately it is allowed to smoke. Reasonable price level.

This is a great hotel. Super clean and modern with various restaurants to choose from including a very nice pool bar with live entertainment. Rooms are very large and the beds are really comfortable. Breakfast buffet has many great local choices along with Western food. I would definitely stay here again next time I am in Abu Dhabi. The location is also very good and easy to find. Pool is not huge but it is big enough. Great value as well.

I cant remember the name of the restaurant in the lobby but I went there for lunch and they have an amazing outstanding dessert called um ali.Oh god I would die to meet the chef who cooked it. Its just a combating of the most things I ever liked.I wish u can eat it again.

This hotel has large spacious rooms with luxury bathrooms in the classic luxury hotel style. Staff is friendly and knows the returning guests. Swimming pool is larger than the other outskirts of the city hotel have. Ordered room service, the menu has the usual hotel fare but the quality was very good. Pricing of the hotel rooms varies significantly with activities in the area, can be very cheap in off season. Check the Hilton website for the best prices.

If you are pool lover, this is the hotel to be in Abu Dhabi. One of the best pools in town. Good food and location. I usually prefer staying here due to location as it’s just opposite to my clients location. However apart from business it’s also a great place to be with family. GoodRooms. Would ask for a better Air conditioning and high speed Internet though as this two things were disappointing. Good and friendly staff, parking facilities, restaurant. Over all a great stay !!

This hotel is truly amazing! From the moment we arrived we were pleasantly greeted by the hotel staff. Within literally 5 mins we were checked in and given our keys to our room. This was truly appreciated as we were so tired from a long day of traveling! Once in the room we were so happy to see how clean and spacious the room was! The beds were so comfy and the pillows are to die for! :) The breakfast buffet was delicious! The staff in the breakfast areas always had wonderful smiles to greet you and would do anything to make you feel comfortable! That is exceptional customer service! I highly recommend this hotel to anyone traveling to Abu Dhabi I will definitely stay again when I return! Many thanks!

We had an Iftar there, where they installed a tent as an extension of a restaurant. Food was tasty, yet nothing out of the ordinary.Reasonable variety of starters and main dishes while dessert selection was limited. Service was good with friendly staff.On the negative side, they allow smoking in the tent. For non-smokers it is annoying to say the least and it definitely ruined my experience.We moved inside the restaurant and still had the unpleasant cigarette smell. Definitely something they should consider changing considering it is a family place.

This hotel is a little gem in the city. From our arrival we were welcomed by Henry who was fantastic and upgraded us to an executive room. We ended up having dinner in the Executive Lounge where we ended up being served by Henry Jr. who was everything you could ask for. He was helpful, friendly and just an all round incredible guy. The room was beautiful, spacious. The hotel and pool is definitely a go to.

Stayed there with my son for 3 nights. The hotel is comfortable, clean, excellent reception service. Used room service once and it was excellent. Breakfast was very good and the outside pool and gym are very good too. The time if year had a great impact on the price but it was a really high value for money. Would recommend it to anyone who has a competition at Zayed sports city... Location is good for that as it is not close to either yes island or downtown Any Dhabi. For what we were going to it was perfect.

Very nice hotel. Service was awesome. Raju andAll of them very nice. They are always ready to help. Very good staff with clean place. Easy to go anywhere from here. Buffet was awesome...I would definitely recommend.

Its not one of the nicest Hiltons Ive been too. Staff is very helpful though. Food/breakfast could be better.

The restaurant has a great sushi night every Tuesday night 6-10:30. Hamburger night on Thursday is pretty awesome too. Great wait staff, they keep it spotless.

The victor bar is awesome. I really enjoyed karaoke. Drinks service was good. Employees interaction is minimal. A waiteress with black T-shirt (Forgot the name) had a beautiful smile and she was so friendly and offer good service to our table by having eye for detail. Best place to spend time after work. If there is more interaction of employees with most of the guest then it can be a awesome bar in the town.

Good size rooms. Clean and modern.A few things could be improved like having a rack to put toiletries on in the shower and not just on the floor, a but more sound insulation so that you dont hear the night club until late night or having more space between the toilet and wall so that you are not cramped against the wall whole using the toilet.

One of the best international hotel. Gorgeous view of hotel. Nice welcoming reception. A Best hospility and customer service. You can get moderate range rooms.

Visited few times, usual star hotel nothing so specific about it. Food was just ok, typical star hotel food. Very humble and helpful staff.

Good

Great hotel for value. Bit far from tourist spots but great service. Good for business stays

Nice hotel. Shopping close by. Service is amazing. Breakfast could be improved.

One of the many good hotels. Construction, Architecture is good. Location is good.... Only if they could give it a personal touch... my experience is the staff is rather cold then usual.... Seems they are bored to death doing their routine duties.

It was good. Hospitality was very good. I liked the attitude of the staffs. Very helpful. Food was also good. Overall a good experience

The absolute best hotel, everybody is super helpful and nice. The rooms are amazing too.

My favourite part of the hotel is the large pool...a great place with friendly staff who makes you feel like family...but the pool timings are so not okay and I think it will be good if the pool closing time is added so that those coming back from their appointments late can at least have time to spend in the pool.

It’s an awesome hotel and stay.Henry and Francisco were the best! They made us feel at home, very hospitable.These are the kind of staff who you’d like to deal with. They are fair to everyone and every guests

This is a great hotel. Good value. I have stayed twice and found the staff to be friendly efficient and helpful. The rooms are nice and they are clean. My only gripe was with the Rouge restaurant where I found the service to be more than ma little slow. I ordered a medium rare steak and it eventually arrived well beyond the other side of well cooked.

Dont think to celebrate your weeding anniversary since the hotel will not arrange any thing for you even if you ask for.I faced water leakage issue in the bathroom and they couldnt fix it so all the day i was cleaning the bathroom when i want to use it.In addition, no one think about changing the room since this water leakage issue appears after 1 hour of my check in.Overall the room was not really clean as we expected from 5 star hotel.

Nice hotel , very good location . the rooms and the bathroom are clean and big (bigger than usual rooms in AD ) but there is one and only one problem .. Parking Parking Parking .. there is no enough parking they get full quickly and even the car valley they get busy !

The only Hilton option for Honors members in Abu Dhabi. Very close to the airport (20 mins) but the hotel is just decent.Next time might try something closer to the Emirates Towers to be close to more attractions.

Went to Victors to try the famous fish and chips, wow very very good. Worth every penny

3.8 for friendliness of staff. Twin room beds very close to each other. Sharing with someone you dont know will feel like you almost sharing the same bed.

The room is clean, spacious, and cozy. The AC is working perfectly. And the bathroom is a haven.

What a great place and hotel to saty in. Absolutely fantastic!!! Staffs are great. Executive lounge colleagues are very friendly and helpful. Front office helpful as well. Met THE manager from Front office name is naziem who was absolutely professional as well as helpful. Did ask for a help and he just sorted it in a min. Really appreciate for his help. Enjoyed the stay. Looking forward to stay again.

Nice and friendly staff, located direct at a lake where you can watch the sunrise while breakfast.Only one bad thing was, that the crew missed my early breakfast and I was starving on my trip home starting at 5.00 am.On the other side mr Nazrul was a great help in organising a taxi and to get the payment fixed. Thanks Mr Nazrul!

It’s 1am and I can’t sleep. If you’re staying anyway near the bar which is in middle of the hotel on level 6 you’ve got no chance because the bar is open very very late. Do not recommend this hotel at all.

3 stars for the interiors and the structure, its beautiful with enough space to walk around and not feel cramped in small space.Would had given it 5 star but the iftar buffet food and service was not good, and I have never seen any place where the hotel is unable to provide spoons.Will update my rating after my next visit if the service is upgraded.

It was a great accommodation experience with great choices of restaurants/outlets.They could improve their breakfast buffet though.

An wonderful hotel with attentive staff, excellent amenities and spacious room.

Exquisite exemplaire, serene atmosphere, wider conference and Banquet rooms, healthy meals with ever cheetful smiling staff, quick services. Ellegantly Excellent!

We went in for the buffet dinner. The choices were limited, so we were a little disappointed. For the high price, we thought there would be more variety. Service was excellent though.

Not the best hotel that I have stayed in. The lobby smelled of cigarette smoke. The swimming pool is not so great. The saving grace is the friendly front desk agent who upgraded us to a much nicer room than what we originally booked.

The hotel is quite and not far from city center which give it the quite character, personally i like to be far from city center. It is 10 mins by taxi max to Abu Dhabi city center, also it is near to Yas Island the staff is nice and helpful. The Breakfast is delicious, the pool is neat and clean all day. Also there us restaurants spa and Cafe in the hotel itself. Also Carrefour us just around the corner. I liked it.

I had membership here for 7 years. Beautiful place, nice beach resort. And Great ball rooms and food here too

I really like this hotel. it’s a small little gem. beautiful interior, nice facilities, and as far as i remember, pretty quite in comparison to other hotels of similar status - except maybe a bit noisy/busy on weekend nights due to the bar that attracts a bunch of people at night. i especially like their spa rooms.

Nice lobby but process for check in is slow

A very special, luxurious and beautiful place. I think visiting this hotel is a must for anyone who is looking to have a new experience in getting away from the noisy surroundings for sometimes

Great service with friendly staff very organized and clean staffs especially ujala in noche bar and am definitely coming back and recommending others all the staffs in noche were very hospitable and attentive

The service is excellent. The facilities are nice. During our first stay, we were on the 7th floor. Whole the room was huge, it felt old. During our second stay, we were on the 8th floor. Our rooms were much more modern. It looked like they just finished renovating this floor. We liked the breakfast buffet in the main restaurant. The executive longer was also nice. We would come back.

Nice relqxing stay with good service throughout thé staff was polite and helpful especialy ujalq who serve at coffee shop very efficient and hard working

Cozy atmosphere, have a strong wifi connection, food was great also

Guinness world record holder building.Unique in its architecture.hotel starts from 18th floor.

Ujala is a sweetheart she is always cheerful and very approachable we are definitely coming back

Nice and clean rooms, good service. Common area provides different places for entertainment. Nice pool area with grill, inside bar section always provides some kind of beer with Happy Hour status.

Goods-sized rooms with quiet and easily controllable AC. Large and well appointed fitness gym and excellent pool area, to both swim and relax around. Restaurants all good and staff very friendly and helpful.

The service is excellent. The facilities are nice. During our first stay, we were on the 7th floor. Whole the room was huge, it felt old. During our second stay, we were on the 8th floor. Our rooms were much more modern. It looked like they just finished renovating this floor. We liked the breakfast buffet in the main restaurant. The executive longer was also nice. We would come back.

Great customer service, excellent facilities, we use the spa, gym and pool regularly. The Small pool inside the wet area of the gym is perhaps too small, but the pool in the floor above is appropriately acclimated, heated when is considered cold here in AD, and Chilled during summer months, when it can be as hot as 50C (over 120F). The restaurants are good, and the food of decent quality, they are Michelin Star quality, but pretty good still.

Nice

Because its good especially Ugala at the Noche bar. I shall certainly use the bar throughout my stay.

Lovely hotel. The staff are always willing to help, especially the concierge Charles, who goes beyond the call of duty to ensure customer satisfaction

Check in was fast and friendly. Dinner was good and breakfast was excellent. The room is clean, spacious and quite.

A waving facade reminding the Abu Dhabi wonderful sea, a superb Restaurant with rich and various salads steak fish lobster sea food and gourmet delights

Room was spacious, some towels look old, vallet parking on site, limited choices of buffet in the main restaurant compared with other 5 stars hotels.

I didnt like the stuff at the receptionAnd also swimming pool are need maintenance and the Towels its old and have a bad smile

Rooms are decent size and amenities are great! The buffet and breakfast and lunch had lots of choices and food was tasty and fresh - the Spa and pool very enjoyable and service was excellent !

This place became a home away from home for me and my brother. The staff in Oceana, especially a gentleman called Lijo Joy in Oceana restaurant were absolutely amazing. Friendly, effecient, calm and genuinely great people to be around.One gentleman in Noche bar whos name I cannot remember was just phenomenal in service and customer service. I will go to this Hilton hotel many more times and I look forward to a long and fruitful partnership. I highly recommend this hotel to anyone planning a visit to Abu Dhabi. 10 out of 10.

Great hotel. Up to the usual Hilton standard with the executive lounge staff very friendly and attentive. Good choice for business and tourist visit

Tasty food, hospitable staff and tranquil place for memorable dinner.

It was a perfect experience and specially ujala was very attentive and really enjoyed her service

It was a one of the best of my stay in Hilton Capital Grand Abu Dhabi hotel is close to a wealth of Abu Dhabis attractions. Admire the stunning architecture of Sheikh Zayed Grand Mosque, attend an exhibition at ADNEC and take a trip to Yas Island to discover Ferrari World.Rooms offer the comfort and convenience you need for work and relaxation. Explore the rooms and amenities, and choose your space. Executive-level guests have exclusive access to the 8th floor Executive Lounge — serving continental breakfast, afternoon tea, evening drinks, and canapés.Set in Abu Dhabi’s new commercial district near the Abu Dhabi National Exhibition Center and Zayed Sport City20 minutes’ drive from Abu Dhabi International AirportEasy access to shopping malls, restaurants, leisure options and popular Abu Dhabi attractionsEight meeting rooms, a divisible grand ballroom, Executive Lounge and complimentary 24-hour business centerLuxury spa with sauna and whirlpool, 24-hour fitness center, 25 meter outdoor swimming pool and kids’ poolSix onsite restaurants, bar and lounge

Modern, stylish & innovative. Wonderful staff and very clean

Authentic hotel 5 star facility the crew members are very nice and the facility is far far better to stay for 10 days couple of days as you like

Good hotel. Better than most Holton hotels. For room quality and staff friendliness.

Enjoyed Ifrar party there.More varieties they kept.Really delicious and memorable place I visited.

A family favourite for a quick weekend out of the house. We love the pool and the spa.

Great place to spend a day or 2. Swimming pool is good... We loved the varieties in the breakfast huge place for eating

Comfortable rooms excellent service, delicious food and nice employees

Beautiful hotel near sheik zayed mosque, peaceful area

The brand is fine but the managment team is so bad and sadly thy lie to the clients.After agreeing on paying back for a service thy did not!!I really hope that some one gets back to me regarding this!

The customer services and food quality have to be improved

Good Brand but not so well kept hotel. Rooms & lounge are not as clean as expected from a Hilton hotel. Location and museum of this hotel are good.

The place is very clean and rooms are spacious. Grand finishes!

Just completed check out, was amazing experience with nieces and cousins. Very good hospitality. Best Class.

I was there in last February. Very good service friendly staff. We were very happy and satisfied

Excellent place to enjoy holiday with kids .there are so many facilities like outdoor pool and spa and steam bath , bars and appreciable service from hilton team members I love this hotel

Nice hotel. Good location across from the park and near the grand mosque. There is a ADNOC garage and a convenient store across the road but no good food places

Nice Hotel , good Staff but food is not good for Indians.. no nearby Hotels..

Excellent service, very comfortable rooms, but neighbouring a nightclub keeps loud music until 3:30 am. I couldnt sleep for 2 consecutive nights whilst I had business meetings starting every day at 8:30 am.The reason 1 star, I want this review to be read and amplified so that the hotel management resolves this issue.

Hotels in this part of the world focus on opulence and service. They put the rest of the world to shame. I have had some very bad Hiltons, this however is not one of them.

Raju in concierge was a great help, great job

Damnnnn! Its Royalty, Amazing, beautiful, customer services is amazing, cozy, unbelievable prices for a Hilton Brand. Just try it.

This is the wrost hospitality experience I have in my lifeJust for my experience the hotel dont deserve even 3 starNo professionals no smileHilton name should be remove is a big shame.Just a building with no personality

Hotel is good. But I left them my email, and cant unsubscribe from their spam. I tried different times to unsubscribe, but they send another promotions again.